Transformer Service Specialist

About the role

At Hitachi Energy, we're advancing a sustainable energy future through innovative technologies and world-class service solutions. We are seeking an experienced Technical Specialist - Transformer Services & Digital Solutions to serve as a trusted technical authority, supporting customers, service teams, and project stakeholders across our transformer services portfolio. In this influential role, you will combine deep technical expertise with customer engagement, engineering governance, and project support to deliver solutions that improve asset reliability, safety, and performance.

Key responsibilities

• Act as the technical subject matter expert for transformer services and digital solutions

• Develop and recommend technical solutions that meet customer requirements and support business objectives

• Lead and approve engineering design reviews, ensuring compliance with customer specifications, industry standards, and safety requirements

• Provide advanced troubleshooting, fault analysis, and technical support for complex transformer and digital product issues

• Review service reports and field findings, identifying opportunities to improve reliability, operational performance, and asset life

• Represent Hitachi Energy in customer meetings, technical workshops, project reviews, tenders, and sales discussions

• Build trusted customer relationships through responsive technical support and professional engagement

• Deliver technical training on transformer operation, maintenance, monitoring, diagnostics, and digital solutions

• Prepare and review technical documentation, engineering assessments, procedures, service recommendations, and project deliverables

• Support project teams with technical evaluations, risk assessments, scope changes, and claims management while ensuring contractual and customer expectations are met

About you

• Bachelor's degree in electrical engineering or related discipline

• Extensive experience in Power Transformers, transformer services, maintenance, testing, diagnostics, or asset management

• Experience with transformer monitoring systems, digital solutions, condition assessment, and diagnostic technologies

• Strong understanding of utility, industrial, renewable energy, and transmission applications

• Working knowledge of relevant Australian Standards (AS), IEC standards, and industry best practices

• Ability to interpret and review engineering drawings and technical documentation

• Strong communication, presentation, and customer engagement skills

• Proficiency in written and spoken English

About us

At Hitachi Energy, we're advancing a sustainable energy future through innovative technologies and world-class service solutions.