Senior Business Analyst

Great systems start with well-understood problems, clear requirements and strong collaboration between business and technology. We’re looking for an experienced Senior Business Analyst to join Rural Affinity in a permanent, office-based role.
This is a senior, hands-on position spanning business-as-usual support and new platform delivery. Your primary focus will be supporting and enhancing our existing Laserbeam platform, while also playing a key role in the delivery of our new core insurance platform and Pricing Workbench.You’ll work closely with teams across Product and Pricing, Underwriting, Distribution, Claims, Finance and Technology, translating business needs into clear, developer-ready requirements. You’ll also lead and mentor a small BA function, helping strengthen capability and establish effective ways of working.
If you enjoy bringing clarity to complexity, improving how teams work together and taking ownership from discovery through to delivery, this role is for you.
What You’ll Be DoingOwn requirements across Laserbeam business-as-usual support, from elicitation and analysis through to developer-ready detailAct as the key Business Analyst for our new core insurance platform and Pricing WorkbenchDevelop clear specifications, process maps and user stories with comprehensive acceptance criteriaWork directly with underwriters and business teams to identify, shape and prioritise requirementsPartner closely with engineers to ensure requirements are understood and delivered as intendedManage stakeholders across business and technical teams, keeping expectations and priorities alignedIdentify regression risks and ensure requirements support stable, reliable deliveryLead and mentor the BA function, supporting capability development and areas of specialisationMaintain clear, current documentation so knowledge remains within the teamBalance new platform delivery with the ongoing stability and needs of our existing systems
What You BringStrong experience in senior Business Analyst roles, working across business and technical teamsDemonstrated capability in requirements elicitation, analysis and process mappingThe ability to translate business needs into clear, practical and developer-ready requirementsExperience writing detailed specifications, user stories and acceptance criteriaStrong stakeholder management and communication skillsExperience working in Agile delivery environments, ideally using Jira and ConfluenceInsurance industry experience, ideally within general insurance, rural insurance or an underwriting agencyThe confidence to take ownership of a workstream and manage it through to completion with minimal oversightExperience with pricing or rating, Power BI, Microsoft Fabric, or mentoring and leading other analysts would also be highly regarded.
Who You AreYou’re practical, rigorous and outcomes-focused.You understand that strong business analysis is not simply about documenting requests — it’s about asking the right questions, identifying risk and ensuring business needs translate into solutions that work.You’re comfortable operating independently in a small, fast-moving organisation while collaborating closely with both business and technology teams.You remain calm when business-as-usual issues arise, balance competing priorities and keep delivery moving without compromising the quality of requirements.You communicate clearly, bring structure to ambiguity and help business users and developers understand one another without either group needing to speak the other’s language.
Who We AreRural Affinity is a specialist agricultural underwriting agency focused on farm insurance. Our aim is simple — to be the obvious choice for brokers, clients and employees by delivering expertise, efficiency and fairness. Our culture is inclusive, open and energetic. We empower our people to make values-based decisions, view mistakes as opportunities to learn and place continuous improvement at the centre of how we work.
This is a permanent, office-based position offering the opportunity to make a meaningful impact across both our current operations and the future of our technology platforms.
To infinite horizons.