Administration Assistant/Client Administrator

Location: Croydon South, VIC
Hours: 15-20 hours per week
Schedule: Flexible hours, Monday to Friday (office-based)

We are looking for a highly organized and proactive Administration Assistant/Client Administrator to join our friendly team in Croydon South.

This part-time role offers 15-20 flexible hours per week, with hours that can be worked between school hours, making it an ideal opportunity for someone returning to the workforce, a parent or carer, or anyone seeking a better work-life balance. The role is office-based and worked across Monday to Friday.

Working closely with the Office Manager, you will play an important role in coordinating jobs, communicating with clients and subcontractors, and ensuring the smooth day-to-day running of our operations.

• Monitor and manage client job requests received through our clients' online platforms.

• Liaise with clients regarding job requirements and updates.

• Obtain quotes from subcontractors for requested works.

• Coordinate and schedule subcontractors to complete assigned jobs.

• Monitor job progress and ensure all work is completed in a timely manner.

• Close and finalize jobs once completed, ensuring all documentation is accurate and up to date.

• Provide general administrative support to the Office Manager.

• Perform data entry, filing, document preparation, and other office administration tasks as required.

• Assist with basic bookkeeping duties.

To be successful in this role, you will have:

• Previous administration experience.

• Basic knowledge of bookkeeping.

• Excellent organizational skills with strong attention to detail.

• Outstanding written and verbal communication skills.

• Proficiency in Microsoft Office, including Word, Excel, and Outlook.

• The ability to manage multiple tasks and prioritize effectively.

• A proactive approach with the initiative to work independently.

• A professional and friendly manner when dealing with clients and subcontractors.

• A reliable and positive attitude with a willingness to support the wider team.

• Flexible working hours that can fit around school hours.

• A supportive and friendly team environment.

• A varied role with responsibility and autonomy.

• The opportunity to work closely with an experienced Office Manager.

• A convenient office location in Croydon South.

If you are an organized, self-motivated administrator who enjoys coordinating people, managing workflows, and providing excellent customer service, we would love to hear from you.

To apply, please submit your resume along with a brief cover letter outlining your relevant experience and why you would be a great fit for our team.