Food and Beverage Attendant

Company Description

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Job Description

We’re looking for energetic Food & Beverage Attendants to join our team at NRMA Forster-Tuncurry Holiday Park, located on beautiful Worimi Country.

About the role

You’ll be part of a friendly, down-to-earth team helping guests relax, recharge and enjoy their stay. No two days are the same, but you can expect to:

• Serve food and beverages with a smile and a chat
• Make guests feel welcome from their first hello to their last goodbye
• Assist with basic food preparation and service
• Keep the café/food areas clean, tidy and inviting
• Support smooth day-to-day operations in a busy holiday park environment

If you’ve got barista experience or qualifications, that’s a big plus – we love a good coffee, and our guests do too!

About you

You’ll be a great fit if you:

• Enjoy working with people and bring a positive, can-do attitude
• Are comfortable in a fast-paced environment (especially during school holidays and long weekends)
• Are reliable, punctual and a genuine team player
• Have good communication skills and a customer-first mindset
• Are willing to work a rotating roster, including weekends and public holidays

Previous hospitality or customer service experience is great, but not essential – the right attitude is what matters most, and we can teach you the rest.

What You’ll Bring

The ideal candidate will bring:

• Genuine customer focus – you enjoy helping people, creating a welcoming atmosphere and making sure every guest has a positive experience.
• Strong communication skills – you’re confident speaking with guests, taking orders accurately and working closely with your team.
• Previous hospitality or customer service experience – ideally in a café, restaurant, bar, club or similar food and beverage environment.
• High standards of presentation and hygiene – you take pride in your appearance and maintain clean, safe and tidy work areas.
• Ability to work under pressure – you stay calm and organised during busy periods and can juggle multiple tasks at once.
• Team-oriented attitude – you support your coworkers, step in where needed and understand that great service is a team effort.
• Flexibility with hours – you’re available to work a mix of days, nights, weekends and public holidays as required.
• Reliability and professionalism – you turn up on time, follow procedures and can be trusted to deliver consistent service.
• RSA competency card (NSW) – or willingness to obtain one if required for the role.
• An eagerness to learn – you’re open to training, feedback and developing your skills as part of the team.

What’s in it for you?
At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
• Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on a range of NRMA personal insurance products including car, home & travel
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong
We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

Are you nodding your head as you read this? Apply now, we cannot wait to hear from you or visit our careers site to find out more!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.