Learning & Development Consultant

With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA."

As a Learning and Development Consultant, you will be joining a team of L&D professionals that drive and support all Learning initiatives for our front-line call centre & retail member centres. You will be responsible for designing and delivering learning and development activities that support and drive the strategic objectives.

This position is being offered as a full time 12-13 month contract, based predominantly at our Collier Pass office, Joondalup.

What will you be doing?

• Make recommendations on processes aligned to current business practice and emerging needs
• Identify and implement the most effective and efficient learning methodologies, with a focus on digital learning practises and face to face engagement
• Assist with the design and implementation of virtual onboarding and training programs to a large audience of adult learners
• Conducting training sessions as required ensuring competence in both in the controlled classroom type environment and in relation to the workplace
• Initiate learning interventions that support change impacts and projects
• Collaborate and continuously improve common methodologies

What you will bring:

• Relevant and up-to-date knowledge of adult learning methodologies and practices, particularly in planning, developing and delivering training workshops and courses
• Trained across Roadside Assistance products and services is desirable but not essential
• Proven ability to engage with multiple stakeholders across diverse locations
• Excellent communication, relationship-building and stakeholder engagement skills
• Strong capability in identifying and assessing learning needs
• Ability to collaborate effectively within a learning team, while also working confidently and autonomously
• Demonstrated commitment to health and safety
• Excellent time management and organisational skills
• Knowledge of RAC Sales and Member Services products is preferable

What can we offer you?

• A competitive base salary plus superannuation
• Comprehensive training, onboarding and career development opportunities
• A workplace culture where our people feel valued, respected and empowered
• Work in flexible ways that meet work/life commitments and support wellbeing
• Be part of a purpose led organisation that gives back to the WA community
• An environment that values ongoing career development
• Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services
• Opportunities for community engagement and corporate volunteering

Applications will close 9am Tuesday 18th August 2026.

We encourage you to apply as soon as possible, as RAC reserves the right to close applications at any point.

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