Resource Planner

At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.

About the role 

Are you passionate about workforce planning and driving operational excellence? Join RACQ as a Resource Planner and play a key role in supporting our roadside assistance operations through strategic scheduling and resource optimisation. This opportunity offers pay rate of $43.23 per hour. 

Key Responsibilities: 

• Develop and manage resource schedules to meet service level targets and operational demands. 
• Collaborate with internal stakeholders to deliver effective planning solutions aligned with business objectives. 
• Maintain and enhance workforce planning frameworks to support continuous improvement. 
• Identify opportunities for efficiency and service level improvements.

About you: 

• A few years of experience in workforce/resource planning or a related operational role. 
• Strong proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint. 
• Excellent communication, negotiation, and presentation skills. 
• Detail-oriented with strong analytical and problem-solving capabilities. 
• Ability to work collaboratively in a fast-paced, dynamic environment. 

Why join RACQ?  

RACQ is here to drive a better future for all Queenslanders. With more than 1.7 million members, we’re built on helping people when they need it most. Join our team and play a part in supporting our members to move and live safely, securely and sustainably. We’re evolving with smarter, more sustainable solutions that make a real difference across Queensland. And while our reach is big, we stay small enough to support your career with care. At RACQ, you’ll find a flexible, inclusive workplace where everyone is valued, supported and empowered to thrive. Learn more about our culture and our commitment to diversity and inclusion at About us | RACQ https://www.racq.com.au/about-us 

Why you’ll love working at RACQ 

• At RACQ, we support your work, wellbeing and career through benefits that matter. 
  Free RACQ roadside assistance from day one 
• Enjoy complimentary RACQ Everyday Roadside Assistance, renewed annually. 
  Exclusive employee discounts 
• Access discounts across RACQ products and partner offers including banking, insurance, solar, vehicle care, retail and travel. 
  Wellbeing that goes beyond the basics 
• Take advantage of onsite health checks, flu vaccinations, wellbeing rooms, digital wellbeing resources and discounted private health insurance. 
  Flexibility that works for real life 

Our weFLEX approach supports balance, performance and collaboration - whether you’re working from home, the office, or a mix of both. 

Explore all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits  

Ready to apply to do good stuff daily?   

Successful candidates will be asked to complete background checks to progress their application. 

Adjustments & Support 
We’re committed to creating an inclusive and accessible recruitment experience for everyone. If you need any adjustments or support at any stage of the process, please reach out to  *******@racq.com.au for a confidential and supportive conversation or visit http://www.racq.com.au/about/careers/our-recruitment-process 

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