Bookings Officer

St John of God Bendigo Hospital is a 122-bed contemporary private hospital located in central Victoria providing high quality acute medical and surgical health care services for people in Bendigo and surrounding areas.

We are seeking a Bookings Officer to join our multidisciplinary team on a casual basis. In this role, you will support a high-performing Admissions team by ensuring the integrity, accuracy and timeliness of patient admissions

and theatre bookings, while delivering a personalised and professional service to patients, clinicians and key stakeholders. As the first line of support, you will play an important role in helping create a seamless patient experience.

This is a flexible opportunity offering shifts across weekdays and weekends.We are looking for a customer-focused and detail-oriented individual who thrives in a fast-paced environment and enjoys working collaboratively.

If you are passionate about providing exceptional service and contributing to positive patient outcomes, we would love to hear from you.

Your skills and experience

You will hold a relevant Medical Terminology certificate (or equivalent) and bring experience working within an admissions, bookings or administrative setting. You will demonstrate strong organisational skills, a high level of accuracy and attention to detail, and the ability to effectively manage competing priorities while maintaining confidentiality and quality standards.

To succeed in this role, you will possess excellent verbal and written communication skills and a commitment to delivering exceptional customer service. You will build positive relationships with patients, clinicians and stakeholders through a professional and compassionate approach, while working collaboratively within a multidisciplinary team and confidently managing enquiries in a fast-paced healthcare environment.

Above all, patient care will be at the core of everything you do, with a commitment to supporting and upholding our Mission and Values.

We can offer you

• Salary $39.88 - $41.00 AUD per hour  (casual loading included) plus 12% superannuation

• Casual position available

• As a casual employee, you can salary package a percentage of your earnings each pay period

• A healthy work-life balance through flexible work options, additional purchased leave and well-being programs

• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

• Dynamic multidisciplinary team

• Flexible work option

For enquiries contact Jules Castleton | Manager Patient Admissions on 03 54343434

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.