Receptionist / Admin Assistant

Receptionist / Administration Assistant

Full-Time | Monday to Friday | 8:00am – 4:30pm

Join a Leading Smash Repair Team

We are a busy, well-established smash repair business in Joondalup seeking an experienced, professional and customer-focused Receptionist / Administration Assistant to become the face of our business.

This is much more than a reception role. You'll be an integral part of our office team, working closely with customers, insurers, suppliers and our production team to ensure the repair process runs smoothly from start to finish.

If you're highly organised, enjoy working in a fast-paced environment and take pride in delivering outstanding customer service, we'd love to hear from you.

What You'll Be Doing

* Welcoming customers and creating an exceptional first impression

* Answering incoming calls and responding to customer enquiries

* Entering customer and vehicle information accurately

* Assisting with the preparation of repair quotations

* Ordering vehicle parts and coordinating with suppliers

* Processing supplier invoices, credits and administrative paperwork

* Data entry across multiple software systems and databases

* Liaising with insurers, customers and suppliers

* Maintaining accurate records and supporting the office team with daily operations

What We're Looking For

We're looking for someone who is:

* Friendly, confident and professional

* Highly organised with exceptional attention to detail

* Comfortable managing multiple tasks and deadlines

* An excellent communicator with strong customer service skills

* Confident using computers and learning new software

* Reliable with a positive, can-do attitude

* Able to work independently and as part of a close-knit team

Desirable (but not essential)

* Previous reception or administration experience

* Experience within the automotive, panel, insurance or smash repair industry

* Experience using estimating or repair management software

What's In It For You?

* Full-time permanent position

* Monday to Friday – enjoy your weekends free

* Competitive salary: $65 000 + Super ( negotiable depending on experience)

* Supportive and friendly team culture

* Stable, long-term career opportunity

* Ongoing training and development

* Modern office environment

* On-site parking

If you're looking for a role where you'll be valued, challenged and become an important part of a successful business, we'd love to hear from you.

Apply now by submitting your resume along with a brief cover letter telling us why you're the right fit for our team.