Receptionist

Full Time | Williamstown North | Electrical Services & Construction

Join a growing electrical contracting company and be the first point of contact for our team, clients, and visitors.

Southern Services Group (SSG) is seeking a professional and organised Receptionist to join our growing team based in Williamstown North.

As the first point of contact for our office, you will play an important role in creating a welcoming and professional experience for clients, suppliers, employees, and visitors. Alongside reception responsibilities, you will provide administrative support to ensure the smooth day-to-day operation of the business.

This is a diverse role suited to someone who enjoys working in a fast-paced environment, managing multiple priorities, and being a key support person within a growing business.

About Southern Services Group (SSG)

SSG is a new and fast-growing electrical contracting company delivering projects across multiple industries including retail, health, hospitality, residential, and defence. The company’s direction is guided by two experienced leaders whose approach defines SSG’s foundations.

Our culture is built on professionalism, accountability, and doing things the right way. Every team member, whether a director, technician, office member, or apprentice, plays an active role in upholding safe work practices and maintaining high standards across every project.

About the Role
Your responsibilities will include:

Reception & Office Administration

• Greet and welcome clients, suppliers, and visitors to the office

• Answer incoming phone calls and direct enquiries appropriately

• Manage general reception and office administration requirements

• Assist with the smooth day-to-day running of the office

• Maintain office registers including equipment, uniforms, and PPE

• Assist with ordering and coordinating office and site supplies

• Maintain business calendars and important company events

• Provide general administrative support to the wider team as required

Business Support

• Assist with new employee onboarding processes from start to finish

• Assist with managing apprentice paperwork, sign ups, profiling, and probation tracking

• Maintain training records, qualifications, and expiry dates

• Support internal processes and company administration requirements

Project Administration Support

• Assist project teams with general administration requirements

• Assist with data entry for project documentation, including TechData submissions, O&M manuals, and handover documentation

• Assist with project management platforms including Aconex and HammerTech

About You

You will ideally have:

• Previous experience in a receptionist role, administration, office coordination, or a similar role

• Experience within electrical services, construction, or a trade-based environment (beneficial but not essential)

• Strong organisational skills and attention to detail

• Confident computer skills, including Microsoft Office

• Ability to manage competing priorities and meet deadlines

• A proactive approach with the ability to work independently

• Excellent communication skills and a professional attitude

• A willingness to learn and take on new challenges

Why Join Us?

• Full-time position based in our new Williamstown North office

• Standard Office Hours

• Opportunity to work within the ever-changing construction industry

• Be a key contributor to business processes and procedures

• Supportive and collaborative working environment

• Opportunity to grow with a developing business

If you are looking for a varied reception role where your contribution directly supports the success and growth of a company, we want to hear from you.

Apply today and join Southern Services Group.