Patient Service Assistant

John Flynn Private Hospital is a 354 bed, acute care hospital located at Tugun, which is on the southern end of the Gold Coast, within 5 minutes from the Gold Coast Airport. The hospital provides services to the population of the Gold Coast and the Tweed Coast extending into the NSW Northern Rivers area. The Hospital is owned and operated by Ramsay Health Care. Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. 

Work for one of the largest and most diverse private healthcare companies in the world! Utilise your skills and experience to make a real impact.

Permanent part-time opportunity for an experienced and adaptive Patient Service Assistant (PSA) to support our busy Post-Anaesthesia Care Unit (PACU).

The Role

Reporting to the Nurse Unit Manager, and working closely with PACU, theatre and ward staff, the Patient Service Assistant is required to:

• Collection and transporting patients to and from the peri-operative area, PACU and wards
• Ensuring the recovery and pre-operative area is maintained appropriately and equipment requirements are met
• Assisting recovery RNs with patient positioning and necessary equipment needs
• Assisting with stock delivery and replenishment as required
• Cleaning and waste removal
• Carry out other duties under the direction of the team co-ordinator.

This position will suit an enthusiastic individual with strong communication skills and ability to thrive on being a part of a busy recovery department. You will be working alongside a diverse team of doctors, nurses and non-clinical staff.  

About You

• Certificate III in Health Service Assistance or equivalent is essential 
• Ability to work effectively within a team environment and independently when required
• Be available for a range of shifts across a 7 day rotating roster

Remuneration

A base hourly rate ranging from $28.84 - $31.05 + superannuation, based on experience level and qualifications, exclusive of penalties or allowances.

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  
• Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Why Join Ramsay
At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

• Must provide or complete a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require proof of immunisation against infectious diseases.

Apply Now

All applications must be lodged online.

Applications close: 1st September 2026

Reference number: JR115074 

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.