Customer Service Officer - Casual

Customer Service Officer

• Casual - 7 Day Rotating Roster (Must be available evenings and public holidays)
• Rate of Pay: $48.44 per hour + super
• Location: Ringwood

Work with us and make a difference

Are you a customer service professional who loves connecting with people and mastering the latest tech? Do you thrive in a fast-paced environment where every day brings something new?

At Maroondah City Council, we’re not just answering calls—we’re shaping the future of local government services and we’re on the lookout for a Customer Service Officers who are enthusiastic, tech-savvy, and ready to make a real impact.

What you’ll be doing:

• Delivering seamless service across multiple communication channels
• Using the latest systems to solve problems and delight customers
• Collaborating with a passionate team that’s all about making a difference

What we’re looking for:

• A natural communicator with a knack for empathy and efficiency
• Someone who thrives in dynamic environments and loves learning new tools
• A team player who’s ready to jump in and contribute

If you’re excited by the idea of helping the community and working with a team that values innovation and heart, we want to hear from you!

As part of our selection process, you may be required to have pre-employment checks. (Psychometric Assessment, CrimCheck and Working with Children Check).

Applications must be submitted online please visit our Careers @ Maroondah www.maroondah.vic.gov.au

For further information please call Nick Doherty, Coordinator Customer Service on Tel:  9298 4650.

Closing Date:  Sunday 30 August 2026