Part-Time Multicultural Officer

Who We Are

Since 2001, Centacare, a Social Services Agency of the Catholic Diocese of Armidale, has been a vital part of the local community. We provide a wide range of social welfare services to support individuals, families, and the broader community. As a Catholic agency, we welcome everyone—regardless of religion, circumstance, ethnicity, economic situation, age, gender, or ability.

Our work is guided by our core values:
Dignity | Solidarity | Subsidiarity | Common Good
These principles shape how we deliver programs and support those who need us most.

What This Role Involves

This part-time role (23 hours per week) plays a key role in enhancing the profile, accessibility and cultural responsiveness of Family Relationship Centre services across the New England and Northwest region.

As the Multicultural Liaison Officer, you will build strong relationships with culturally and linguistically diverse (CALD) communities, local stakeholders and service providers to promote inclusive and culturally appropriate service delivery.

You will also support staff capability by promoting culturally responsive practice and contributing to the development of service approaches that better meet the needs of diverse communities.

How You’ll Make an Impact

In this role, you will:

• Represent the Family Relationship Centre at interagency meetings, community events, and forums
• Build and strengthen relationships with CALD communities, Aboriginal communities, and local service providers
• Partner with internal teams and stakeholders to improve access and cultural responsiveness
• Support the development and delivery of culturally appropriate programs and group sessions
• Maintain accurate records, reports, and client documentation
• Contribute to service promotion through the development of resources and materials
• Work collaboratively across the Family Wellbeing & Justice portfolio

What Makes You Stand Out (Essential Criteria)

• Demonstrated understanding of the challenges facing CALD individuals, families, migrants, and refugees
• Proven ability to build strong relationships and effectively engage with diverse communities
• Experience working within or alongside community services and support networks
• Strong communication and stakeholder engagement skills
• Ability to maintain accurate records and meet organisational and legislative requirements
• Current NSW Driver’s Licence and willingness to travel to other offices across the New England and North West.

We are committed to the organisation’s growth out team members' well-being.  Here’s what you can look forward to:

• Increase Your Take-Home Pay – Access generous salary packaging benefits of up to $18,500 per year for everyday living and entertainment expenses.
• Be Part of Positive Change – Join a dynamic and evolving organisation committed to growth, innovation, and continuous improvement.
• Flexible & Supportive Culture – Work in a collaborative, inclusive, and values-driven environment where your contribution is valued.
• Career Development Opportunities – Expand your skills and advance your career through continuous learning and development opportunities.
• Wellbeing Matters – Enjoy access to our Employee Assistance Program (EAP), providing free and confidential counselling and wellbeing support.
• Recognition & Celebration – Be acknowledged for your contributions through our WOW Awards program, celebrating outstanding achievements and impact.

Ready to Jump In?

To be considered, please submit:

• A covering letter/statement addressing the Essential Criteria
• Your resume

For more information or role-related queries, contact our P&C Team at hr@centacarenenw.com.au.

This is a rolling recruitment process — interviews will be scheduled as suitable applications are received, so don’t wait to apply!
Applications close: 4:00 PM, Wednesday 9^th September 2026

The Diocese of Armidale is committed to safeguarding children and vulnerable persons and to preventing those in our care from experiencing abuse, neglect, exploitation, or harm. Centacare is committed to implementing and maintaining compliance with the NSW Child Safe Standards and the National Catholic Safeguarding Standards and adopts a zero-tolerance approach to the abuse of children and vulnerable people.

All individuals working in the name of the Diocese are required to comply with the Safeguarding Policy and Code of Conduct and to actively contribute to a safe and respectful environment for children and vulnerable persons.

Employment screening requirements apply to this position and include a National Police Check, a valid NSW Working With Children Check, and an NDIS Worker Screening Check where required. These clearances must be maintained throughout employment.

Click Apply below to begin your application via SEEK and join a team that values dignity, solidarity, and the common good.