Employment Consultant – Inclusive Employment Australia (IEA) - Vietnamese Speaker

Afford’s high-quality disability services are expanding under Inclusive Employment Australia (IEA), and we’re looking for an Employment Consultant to support people with disability to secure meaningful and sustainable employment.

This is a rewarding role where you’ll work closely with clients, employers and community stakeholders to create opportunities, remove barriers and help people achieve their employment goals. Vietnamese language skills are essential for this role

About the role

• Manage a caseload of participants and provide person-centred employment support
• Support clients to build capacity, confidence and job readiness to achieve sustainable employment
• Partner with employers and internal teams to create successful and inclusive employment pathways
• Play a key role in delivering positive employment outcomes under the IEA program

What you will do

• Provide exceptional, person-centred support to clients to assist them in securing sustainable employment
• Support clients with resume development, job applications, interview preparation and workplace readiness
• Identify barriers to employment and connect clients with appropriate internal and external supports
• Complete assessments, including risk assessments, and identify job customisation opportunities
• Collaborate with employers to create inclusive workplaces and implement reasonable workplace adjustments
• Provide intensive post-placement and ongoing support to clients and employers to maximise employment retention
• Maintain accurate and compliant case notes, records and documentation within required systems and timeframes
• Work collaboratively with Vocational Counsellors, Business Development Consultants, Senior Employment Consultants and Area Managers to achieve sustainable outcomes
• Collect and maintain evidence required for employment outcomes, wage subsidies and program compliance
• Engage with local communities and stakeholders to promote Afford’s employment services and support participant registrations
• Monitor progress against KPIs and contribute to continuous improvement, quality service delivery and compliance requirements
• Stay informed of IEA guidelines, compliance frameworks and best-practice employment support approaches

What you will bring

• Vietnamese language skills are essential for this role
• Certificate III or IV in Disability Services, Employment Services or a related field, or equivalent industry experience
• Experience working with people with disability, employment services or within the human services sector
• Strong case management skills and the ability to support clients to achieve meaningful employment outcomes
• Experience working towards and achieving targets and KPIs
• High-level interpersonal and relationship-building skills with clients, employers and stakeholders
• Demonstrated ability to work within a person-centred framework and apply the principles of social justice
• Strong problem-solving, conflict resolution and communication skills
• Ability to work independently while contributing positively to a collaborative team environment
• Strong administration and technology skills, including experience using client management systems and Microsoft Office applications
• Ability to adapt, prioritise and manage competing demands in a fast-paced environment
• Current, full driver's licence
• Access to a fully registered and comprehensively insured vehicle suitable for work-related travel
• Current Working with Children Check (WWCC), or willingness to obtain one
• Current NDIS Worker Screening Check, or willingness to obtain one
• Willingness to complete a National Police Check through Afford’s pre-employment compliance process

Why join Afford

• Be part of a purpose-led organisation making a real impact in the community
• Increase your take-home pay with tax-free NFP salary packaging (up to $15,900 for living expenses and $2,650 for entertainment)
• Ongoing learning, development and career progression opportunities
• Flexible, supportive and inclusive workplace with wellbeing initiatives and employee benefits

More about Afford

At Afford, we exist to create an inclusive world where human rights are realised, a world where people of all abilities can share in life’s adventure.

We are committed to inclusion, diversity and creating opportunities for people with disability to live the lives they choose. Our people live our values of Kind, Clear, Team and Explore.

To learn more about Afford, visit www.afford.com.au.