Health Information & Records Service - Medicolegal Support Officer

• Support high-quality patient care through accurate health information services
• Join a collaborative team supporting clinicians across Western Sydney
• Build valuable experience in health records, transcription and medico-legal services

Support clinicians, manage health information and help keep critical clinical documentation accurate, timely and accessible.

Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 2
Remuneration: $69,272.26 - $71,570.21 per annum
Hours Per Week: 38
Working Hours: Monday to Friday, 7:30 am - 4:00 pm
Location: Westmead Hospital

Where you'll be working
Based at Westmead Hospital, you’ll join the Health Information and Records Service within Western Sydney Local Health District. You’ll work in a professional, service-focused environment where accuracy, confidentiality and timely access to health information directly contribute to quality patient care.

• Be part of a team supporting clinicians, patients and external stakeholders
• Work across health information, medical records and medico-legal processes
• Support transcription services used across WSLHD hospital sites
• Collaborate with clinicians and the District Release of Information and Transcription team
• Contribute to a culture focused on patient-centred service, accuracy and continuous improvement

What you'll be doing
In this varied administrative role, you’ll combine strong customer service and records management skills with attention to detail to support the efficient flow of clinical documentation and information.

• Manage reception enquiries and provide professional assistance to patients and other stakeholders
• Support clinicians with access to and use of LHD transcription software
• Process, quality-check and distribute dictated clinical correspondence, including letters and operation reports
• Maintain accurate electronic medical records by importing transcribed documentation and following up outstanding dictation
• Record workload data, respond to workflow issues and support medico-legal and release-of-information enquiries

Make a difference where it matters. 
Bring your skills to NSW Health and join a team where your contribution supports better care for patients and communities. Take the next step in your career with an organisation that values its people, their wellbeing and the difference they make every day.

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

1. Excellent written and verbal communication skills
2. Experience in accessing patient/client records
3. High level computer skills with an emphasis on speed and quality
4. Excellent time management and organisation skills with attention to detail
5. Ability to work with minimal supervision and use initiative

Requisition ID: REQ688505
Applications Close: 6 September 2026

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