ICT Sales representative

We are seeking an experienced ICT Sales Representative to join our sales team in Holroyd.

The role is responsible for identifying business opportunities, promoting the company’s ICT products and services, developing relationships with existing and prospective clients, and providing suitable technology solutions to meet customer requirements.

The successful candidate will work closely with clients to understand their business needs, recommend appropriate ICT solutions, negotiate sales agreements, coordinate service delivery, and provide ongoing customer support.

Key Responsibilities

● Research and compile lists of prospective client businesses using trade directories, industry databases and other relevant sources to identify potential sales opportunities.

● Maintain up-to-date knowledge of the employer’s ICT products and services, including hardware, software, cloud solutions, networking solutions and related technology offerings.

● Monitor competitor products, services and market conditions to identify opportunities and provide recommendations to improve sales strategies.

● Visit existing and prospective client businesses to establish relationships, identify customer requirements and develop new business opportunities.

● Assess customers’ business needs and provide professional advice on ICT products and services that best meet their operational requirements.

● Prepare sales proposals, quotations and solutions based on customer requirements, including pricing recommendations and service options.

● Negotiate prices, payment terms, credit arrangements and contractual conditions with customers to achieve successful sales outcomes.

● Complete sales contracts, process customer orders and maintain accurate sales documentation and records.

● Follow up with clients after purchase to ensure satisfaction with ICT products and services, arrange modifications where required and resolve any issues arising.

● Prepare regular sales reports, maintain customer records and provide updates to sales management regarding sales performance, market trends and product opportunities.

● Maintain accurate records of business expenses, client visits, sales activities and related documentation.

Qualifications and Experience

● Relevant qualification in Information Technology, Business, Sales, Marketing or a related field.

● Previous experience in ICT sales, technology solutions sales or business development is preferred.

● Knowledge of ICT products, software solutions, networking systems and technology services.

● Experience in customer relationship management, sales negotiation and account management.

● Strong understanding of business customer requirements and solution-based selling approaches.

Skills

● Strong communication and interpersonal skills.

● Ability to explain technical ICT concepts clearly to business clients.

● Strong negotiation and sales presentation skills.

● Ability to identify customer needs and recommend suitable technology solutions.

● Good organisational skills with attention to detail and accurate record keeping.

● Ability to develop and maintain long-term client relationships.

● Ability to work independently and achieve sales targets.

Pay: $52,880.00 – $80,000.00 per year

Work Location: In person