Experienced Mobile Phone Repair Technician

About the role

Quick Fix Mobiles is seeking an Experienced Mobile Phone Repair Technician to join our team in Parramatta, NSW. This is a full-time position based at our service centre, where you will be at the forefront of delivering exceptional mobile device repair services to our valued customers. As a key member of our technical team, you will play a crucial role in maintaining our reputation for quality workmanship and customer satisfaction whilst contributing to the growth and success of Quick Fix Mobiles.

What you'll be doing

• Diagnosing and repairing mobile phones and other portable devices, including smartphones, tablets, Macbooks, laptops, and related electronics

• Performing component-level repairs such as screen replacements, battery replacements, charging port repairs, and logic board repairs

• Identifying hardware and software faults through systematic troubleshooting and testing procedures

• Utilising industry-standard diagnostic tools and repair equipment to ensure accurate and efficient repairs

• Documenting all repair work, including parts used, time spent, and technical details in our management system

• Providing clear and professional communication with customers regarding repair timelines, costs, and technical issues

• Maintaining a clean and organised workstation whilst adhering to health and safety regulations

• Staying updated with the latest mobile device models, technologies, and repair techniques

• Contributing to a positive team environment and supporting colleagues when required

What we're looking for

• Minimum 3-5 years of proven experience in mobile phone repair or similar electronics repair work

• Strong technical knowledge of mobile device hardware, software, and operating systems (iOS, Android, etc.)

• Proficiency with repair tools and equipment, including soldering irons, multimeters, and diagnostic software

• Demonstrated ability to perform precise, detailed work with excellent attention to quality

• Problem-solving skills and the ability to troubleshoot complex technical issues independently

• Valid driver's licence and reliability in meeting work schedules

• Excellent customer service skills and the ability to communicate technical information clearly

• Knowledge of mobile phone brands including Apple, Samsung, Google Pixel, and other major manufacturers

• Relevant certifications or training in mobile device repair (preferred but not essential)

• Experience with business management systems or point-of-sale software (advantageous)

What we offer

Quick Fix Mobiles is committed to providing a supportive and rewarding workplace for our team members. We offer competitive remuneration packages reflective of your experience and expertise. You will benefit from ongoing professional development opportunities to stay current with evolving mobile technologies and repair techniques. We foster a collaborative team environment where your contributions are valued and recognised. Additional benefits include staff discounts on repairs and mobile devices, as well as a workplace culture that prioritises work-life balance. We are an equal opportunity employer and welcome applications from candidates of diverse backgrounds.

About us

Quick Fix Mobiles is a dedicated mobile device repair service provider committed to delivering high-quality repairs and exceptional customer service. With a focus on technical excellence and customer satisfaction, we have established ourselves as a trusted name in the mobile repair industry. Our team is passionate about restoring devices to their optimal condition whilst providing transparent and honest service to every customer. Based in Parramatta, we serve the local community and beyond with expert repair solutions for all major mobile device brands and models.

Apply now

If you are an experienced mobile phone repair technician ready to take the next step in your career with Quick Fix Mobiles, we would like to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience and why you would be an excellent fit for this role.