Security Officer – Brisbane Campus (Banyo)

About the Role

We are seeking security professionals to join the security team at a leading Australian university located in Banyo in Brisbane. This is a permanent Monday – Friday role, ideal for candidates who enjoy an active on shift and engaging with people in a customer-focused environment.

This role operates Monday to Friday only, offering excellent work-life balance within a professional campus setting.

This is a critical frontline role, requiring an individual who are alert, adaptable, and capable of communicating and responding effectively to incidents and emergencies.

Location: Banyo, Brisbane
Roster: Monday – Friday 1330-2230

Note: We are Also Hiring - Casual Security Officers

Key Responsibilities:

• Conduct foot patrols across campus facilities.
• Maintain a visible security presence and provide customer service support.
• Respond to incidents, alarms and requests for assistance in real time.
• Enforce ACESGroup and Campus policies and safety procedures.
• Liaise with students, staff, visitors and contractors.
• Notify and escalate all complaints, occurrences, incidents, emergencies in accordance with the ACU Escalation Procedure.
• Maintain accurate logs and incident reports.
• Communicate with site supervisors, clients, and emergency services as needed.
• Maintain a safe and secure environment for students, staff, visitors, stakeholders and contractors.
• Supporting critical incident and emergency responses and assisting ACU and Security Operation teams with command, control, coordination and communication protocols.
• Coordinate and communicate with on-ground personnel, ensuring clear and accurate information flow.
• Mail Room Services.
• Traffic & Carpark Management.
• Act as a Warden in accordance with the ACU Emergency Management Plans.

Qualifications & Requirements:

• Unarmed Guard and Crowd Controller.
• QLD Security Licence.
• Valid First Aid & CPR certification.
• Ability to swim (On Campus pool response).
• Familiarity with radio, and communication systems.
• Ability to remain calm under pressure and respond quickly to incidents.
• Basic level computer literacy and report writing skills.
• Basic level with Microsoft suite of products including outlook, word and excel.
• An understanding of WH&S and the ability to identify & manage risks.

Why Join ACESGroup and ACU?

• Be part of a dynamic and supportive team
• Opportunities for career progression with ongoing training and support.
• Work with a company that values safety, performance, and people

About us:

ACESGroup are a leading national provider of security services to a large portfolio of public and private facilities. We are an established, respected and reputable business with more than 40 years’ experience partnering to provide security services to a diverse range of industries and facilities. 

Our team members keep people and places safe in commercial facilities, public precincts, aviation facilities, education institutes, hospitals, parklands, technology precincts and major sporting & entertainment venues.

At ACESGroup, we aim to be the industry leader where we don’t just offer jobs, we offer long term careers.

How to apply:

If you are ready to join a dynamic team with a company that truly values your contribution, then APPLY NOW! You can also get in touch for a confidential chat with our Recruitment Team on (02) 96997***.
  
ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity!

ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.

ACESGroup do not accept referrals from recruitment agencies.

ABN: 16 002 990 794 | ACN: 002 990 794 | Security Licence No. NSW: 404776913, VIC: 813-398-30S, QLD: 3342553 | ASIAL Member: 003749 | RTO: 90024. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain