Maintenance Officer

About Keyton

With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we’re leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors.

Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.  

Keyton Perks & Benefits

• Generous leave entitlements, including 4x wellbeing leave days

• No weekend work!

• Supportive and friendly team environment

• Career development and growth opportunities

• Employer referral program

• Reward & Recognition Services

• Exclusive access to Sonder mental wellbeing app

• Discounted health insurance, annual vaccinations and skin checks

• Opportunity to build meaningful connections with residents

The Key Part You'll Play

An exciting opportunity has become available for an enthusiastic, committed and customer service focused Maintenance Officer to join our team at Highvale, on a permanent part-time basis.

Nestled near the beautiful parklands and convenient shopping hubs of Glen Waverley, Highvale Retirement Village offers a modern, welcoming environment where residents truly feel at home—and where team members can build rewarding careers.

You will play a crucial role in ensuring the smooth operation of our properties by undertaking reactive and preventative maintenance activities and providing excellent customer service to our residents. We are seeking a proactive individual with strong communication skills, strong computer skills and a knack for problem-solving.

Reporting to the Village Manager, your duties will include;

• Coordinating maintenance tasks, repairs, and inspections for residential properties

• Assisting with general upkeep and handyperson tasks including minor repairs and installations. Such tasks may include fixing clotheslines, paving, surface patching, removing blinds and awnings during resident move-outs, pressure cleaning, checking and reporting on air conditioning units, replacing fixtures and fittings

• Implementing and adhering to EHS procedures, ensuring safety of all residents, visitors and contractors

• Communicating effectively with residents to address maintenance requests promptly and efficiently

• Collaborating with external contractors to ensure timely completion of work orders

• Maintaining accurate records of maintenance activities and update databases accordingly

• Village bus duties including providing safe transportation of our residents and ensuring bus safety compliance and maintenance

• Assisting with various Adhoc duties where required, as directed by the Village Manager

Shifts

• Monday: 7am – 3pm

• Tuesday: 7am – 3pm

• Wednesday: 7am – 3pm

• Friday: 7am – 3pm

While these are our preferred working days, we understand the importance of flexibility and may be able to accommodate alternative days for the right candidate. If you have specific availability requirements, please outline these in your cover letter for consideration.

Your Key to Success

The successful applicant will have demonstrated competence as a maintenance assistant or handyperson or experience in a similar role, as well as:

• Be organised and able to effectively manage and prioritise multiple tasks

• Have effective communication skills for interacting with residents and staff in a friendly, professional manner

• A genuine interest in assisting the independent living seniors

• Demonstrates a strong understanding of machinery operation and the tools required to perform the job effectively

• Have the ability to identify and conduct reactive and preventative general maintenance in homes

• Have a high level of understanding and commitment to EH&S and safety standards

• Demonstrates basic computer skills, including the use of Excel, Word, Outlook, and workplace applications.

• The ability to take initiative and be pro-active

• The ability to work individually and in a team

• Have a current LR Drivers Licence (or be willing to obtain one)

• Hold a current First Aid Certificate (or be willing to obtain one)

• Relevant internal training and inductions will be provided to the successful candidate on-site.

Ready to Unlock your Future with Keyton?

If you take pride in your work, enjoy a variety of maintenance tasks, and want to make a positive difference in the lives of independent living seniors, we'd love to hear from you.

Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Maintenance Officer opportunity and explain how your skills, qualifications and interests align with our requirements.

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining. For selected roles, pre-employment medical assessments will also be required prior to any employment offers being made.