Business Services Coordinator

About Us

ABCO Water is a leading Australian manufacturer, operator and service provider for water and wastewater treatment solutions, with over 50 years of experience. Proudly founded in Western Australia, we deliver projects and ongoing support to communities, commercial operations, mining, and remote sites across Australia and internationally.

Our mission is simple: Making Water Right.

As we continue to grow, we’re looking for capable, motivated people who want to be part of a stable, respected business delivering critical water infrastructure solutions.

The Opportunity

Reporting directly to the Business Services Manager, you’ll join a supportive Business Services team dedicated to keeping ABCO's operations running seamlessly. You’ll play a key role in coordinating and assisting with engineering support activities, assisting procurement, and delivering the administration support that ensures our projects, client and company commitments are delivered with excellence.

We are a practical, hands-on team where good coordination, clear communication and follow-through make a real difference to our customers and field teams.

This is a dynamic role where you’ll collaborate with different areas of the business and take pride in knowing your work makes a genuine difference to our clients and our team.

This role would suit someone who:

• Enjoys coordinating people, parts, suppliers, documentation and customers

• Is calm under pressure and comfortable with changing priorities

• Has worked in service, trades, manufacturing, construction, engineering, logistics, or a similar operational environment

• Is confident on the phone and accurate with systems

• Understands that small details can affect technicians, customers and project delivery.

Key Responsibilities:

• Support the Engineering team with administration & documentation support

• Schedule and organise site visits for our engineering project and service teams

• Liaise with clients to confirm appointments and provide updates, including creating and processing invoices

• Respond promptly to customer enquiries with exceptional service

• Support purchasing by raising PO's, and tracking deliveries

• Work with warehouse and logistics to ensure parts are ready and sales orders are processed on time

• Assist with onboarding, training, and other HR administration

• General administrative duties

Your Skills & Qualifications:

• Experience in administration, coordination, or business support in a site service or project environment

• Strong organisational skills with the ability to manage multiple priorities

• High attention to detail and accuracy in all tasks

• Proficient in Microsoft Office; ERP experience (MYOB Acumatica) is an advantage

• Clear and confident communication skills, both written and verbal

• Proactive and solutions-focused, with a willingness to learn

• Able to work independently and as part of a team

• Customer-focused with a commitment to high-quality outcomes

Why Join ABCO Water?

• Stable, full‑time role with long-term career pathways

• 9‑day fortnight: enjoy a regular, scheduled long weekends

• Varied role across engineering, operations, procurement and administration

• Supportive team environment with on‑the‑job training and recognition for great work.

• Family‑friendly, flexible workplace

• Salary Sacrifice Scheme - purchase certain goods and services out of pre-tax wages

• Opportunities in a fast-growing company with diverse requirements for factory, on-site and office staff.

As an employer who acknowledges and embraces the importance of our people's diverse experiences, talents and cultures, we encourage applications from women and men of all ages and backgrounds to join our inclusive workforce.