Accommodation Coordinator (Men's RWC 2027)

Closing date for applications is 19th August 2026

Full-time Fixed Term Contract start October 2026 until November 2027

Location: Sydney (Gadigal), Australia

The Rugby World Cup Australia (RWCA) is proud to deliver one of the world’s most iconic sporting events — the Rugby World Cup 2027 (Men’s). More than a tournament, it’s a celebration of Rugby’s spirit, Australia’s culture, and the power of sport to unite and inspire communities around the world.

Rugby World Cup Australia is seeking a highly organised Accommodation Coordinator to play a key role in delivering world-class accommodation services for Rugby World Cup 2027. Based in our Sydney office and reporting into the Accommodation Manager, this role is at the heart of tournament operations, coordinating accommodation requirements for a range of client groups, managing rooming lists and bookings, maintaining accurate data within the Tournament Management System (TMS), and working closely with hotels, suppliers and internal stakeholders to ensure a seamless experience from planning through to delivery.

This is a fantastic opportunity for a highly organised and detail-oriented coordinator who thrives in a fast-paced event environment. You'll balance multiple priorities across accommodation operations, systems administration, stakeholder engagement and financial processes, while helping to solve problems, drive actions to completion and keep critical deadlines on track. If you're proactive, enjoy working with complex information and have experience in accommodation, hotel operations or major events, you'll be part of a collaborative team helping to deliver one of the world's biggest sporting events.

Key responsibilities include but are not limited to:

• Coordinate the planning and delivery of accommodation services for tournament client groups, ensuring a seamless experience for teams, match officials, workforce and tournament guests.
• Manage end to end rooming list operations, including reservations, allocations, updates, special requests, late changes and issue resolution across multiple accommodation providers.
• Maintain accurate accommodation data, bookings and reporting within the Tournament Management System (TMS), ensuring data integrity and timely stakeholder communication.
• Liaise with hotels, suppliers and internal functional areas to coordinate accommodation logistics, operational requirements, service standards and client-specific needs.
• Support key tournament operations by assisting with team requirements, agreements, run sheets, handbooks and cross-functional planning activities.
• Administer accommodation-related financial processes, including supplier setup, purchase orders, invoice management, payment tracking, reconciliations and billing issue resolution.
• Identify and proactively address risks, discrepancies and operational issues, while supporting continuous improvement initiatives, accommodation workforce training and readiness activities.

Qualifications & Experience

• Minimum 3 years' experience in accommodation management, hotel operations, group reservations, event delivery, or a related operational coordination role.
• Strong understanding of hotel operations, group booking processes and the delivery requirements of large-scale events.
• Advanced proficiency in Microsoft Office, particularly Excel, and experience working with operational systems, databases and large data sets.
• Demonstrated experience using event, accommodation or booking platforms such as EventsAIR, Cvent, Swoogo, TMS or similar systems.
• Excellent organisational, stakeholder management and communication skills, with the ability to build relationships across multiple teams and suppliers.
• Proven ability to manage competing priorities, solve problems proactively and deliver high-quality outcomes within tight deadlines.
• A collaborative, detail-oriented and solutions-focused approach, with Australian working rights and the flexibility to operate in a dynamic event environment.
• Flexibility to work evenings/weekends as required especially at tournament time.

Why You’ll Love It Here

• Competitive salary: We know world-class talent deserves to be rewarded.
• Hybrid game plan: Work from home on Mondays and Fridays, with a 3-day in-office schedule (Tues–Thu), moving to full-time in-office in 2027 as the tournament approaches.
• Unbeatable location: A modern space across from Sydney’s Hyde Park, just a 5-minute walk from Town Hall, surrounded by public transport, great cafes, restaurants, and shops.
• Wellbeing first: Weekly fresh fruit, Lunch & Learns and a focus on keeping our team feeling their best on and off the field.
• Locker-room ready: Showers, fresh towels, and Dyson hair tools so you can reset and refresh any time.
• Team spirit: Weekly drinks and social catchups that celebrate wins big and small.
• Make your mark: Play a key role in bringing the third largest sporting event in the world to life right here in Australia!

Australia’s hosting of the Rugby World Cup is a once-in-a-generation opportunity to grow the game, celebrate our people and culture, and deliver lasting social and economic impact. At the heart of our mission is diversity, inclusion, and legacy ensuring Rugby’s growth benefits all and inspires a new generation of players, fans, and communities. Join us in shaping an unforgettable celebration of Rugby, culture, and community.

How to apply:

Please submit your CV (maximum 3 pages) and cover letter outlining your suitability based on the requirements for the role via the APPLY NOW link. Only suitable candidates will be contacted.

In setting expectations, there will be a 2-round interview process in our Sydney office.

All applicants need to be able to obtain their own unlimited working rights in Australia.

We do not accept unsolicited CVs from recruitment agencies and no fees will be payable. 

Rugby World Cup Australia is committed to building a diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality and inclusion and welcome applications from all individuals, regardless of their background and are happy to provide reasonable accommodations during the recruitment process. We strive to be a diverse and inclusive workplace, which reflects the global sport we want to be and where everyone can be themselves and feel they belong.