Paralegal and Intake Worker - Workers' Rights Service Team

This is a part-time role (2 days per week) and 12-months contract, and with the possibility of extension. Role available for immediate start. 

This is a paralegal and intake worker role.  In the intake role they are responsible for direct client communication, obtaining initial client information, triaging client need, facilitating access to services, making appointments, liaising with service stakeholders (including courts) and providing tailored legal information and referrals.  In the paralegal role they are responsible for supporting the lawyers and social workers with legal/advocacy tasks (eg: drafting documents/letters, preparing briefs, court assistance), legal and policy research, practical and administrative assistance.

This role supports the Workers’ Rights team. 

• A supportive and inclusive workplace
• Level 4.1 under the SCHADS Awards plus above award entitlements
• $92,292.20 per annum pro rata (inclusive of superannuation)
• Christmas shutdown leave in addition to 4 weeks annual leave
• First Nations staff entitled to a colonial loading payment of 4% on top of their base salary
• 35-hour week of work paid at 38-hour week rate (pro rata)
• Flexible work arrangements available
• 12.75% employer superannuation contribution
• Excellent tax-free salary packing options available (up to $15,900)  

• Conduct intake processes to build client rapport, identify client need, assess against eligibility criteria, triage for appropriate service access, book appointments, take instructions and provide tailored information and referrals.
• Liaise with key stakeholders in support of the client accessing the Centre’s services.
• Provide paralegal supports to the lawyers and social workers including by assisting with legal/advocacy tasks, providing court assistance, undertaking legal and policy research, providing practical assistance as they deliver services to clients.
• Undertake administrative tasks including data entry, file management, conflict checking, and monitoring a team email inbox.
• Provide community legal education (CLE) support including assisting with preparing CLE resources, attending CLE sessions and providing legal information.
• Provide administrative supports across Caxton’s teams as required 

1. Strong communication skills, particularly in obtaining information from clients 
2. A good level of computer literacy and competency in major administration software packages such as Microsoft (Outlook, Excel, Word), and SharePoint) 
3. Good organisational and time management skills
4. Ability to appropriately deal with sensitive and highly confidential information with a high level of tact, discretion and judgement  
5. Some evening work may be required
6. Depending on health laws and regulations, vaccinations can be mandatory in order to work with vulnerable clients and/or be in the workplace. For example, some clients live in residential age care facilities which at times are required by law/regulation to ensure visitors are vaccinated and wear personal protective equipment.

For any questions about the role, please don’t hesitate to contact us at vacancy@caxton.org.au using the subject line: Paralegal and Intake Worker - Workers' Rights Service Team enquiry via EthicalJobs.

A position description is attached.