Automotive Parts Interpreter Trainee - NAPA Toowoomba

Auto Parts Interpreter

You don't need years of experience just the right attitude.
If you're a motivated go‑getter who enjoys solving problems, helping customers and learning new skills, we'll provide the training and support to help you build a long-term career in the automotive industry.
This is your opportunity to join a supportive team, gain specialist knowledge and grow with a global business.

Why our team loves working at NAPA:

• Competitive salary + generous incentives for outstanding performance
• Relax & enjoy weekends with family & friends with a Monday to Friday work schedule
• We genuinely care about supporting you to reach your full potential and offer tailored 'Napa Know How' career opportunities linked to your personal development plan
• A company-funded, professional uniform
• Team member discounts across the GPC Asia Pacific brands including NAPA, Repco, and AMX
• We're fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity. We value differences in backgrounds, cultures, abilities, and experiences
• We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
• Paid volunteer leave allowing you to give back to your chosen charity/community organisation

About the role:
As a Parts Interpreter, you'll be the first point of contact for our trade, industrial and mining customers. You'll learn how to:

• Interpret and identify automotive parts
• Process customer orders
• Dispatch parts efficiently
• Promote current specials
• Arrange buy-ins
• Process customer credits
• Provide solutions and problem-solve for customers
• Deliver exceptional service both in-person and over the phone
• Contribute to a strong safety-first culture - because we make it safe & make it home

Note: This role involves lifting, bending and climbing as part of daily tasks.

Duties include:

• Interpret parts
• Process customer orders
• Efficiently dispatch products and parts
• Promote specials
• Arrange buy ins
• Process customer credits
• First point of contact for customers (in-person and over the phone)
• Contribute to a culture of safety by putting safety first, ensuring that we all make it safe & make it home

Note, this role will require lifting, bending & climbing.

Who we're looking for:
We're more interested in your attitude than your experience.
You might be a great fit if you:

• Are eager to learn and build technical knowledge
• Have a genuine passion for helping customers
• Communicate clearly and confidently
• Enjoy problem solving and finding solutions
• Work well in a team and bring a positive, can-do mindset
• Are comfortable using computers and learning new systems
• Thrive in a fast-paced environment
• Always put safety first
• Have a license

Mechanical or automotive knowledge is a bonus but not essential. We'll teach you the rest.

NAPA is Australia and New Zealand's largest and newest name in automotive aftermarket parts. We're on an exciting journey to revolutionise the Australian automotive aftermarket sector - and we're accelerating! Our vast national network delivers solutions in trade, industrial, wholesale and mining, and is proudly supported by 100 years of industry expertise from our heritage brands including Ashdown-Ingram, Covs, Global Auto Spares, and R&E Auto Parts.

Former GPC team members welcome to apply. Send your CV to our Careers Team by clicking APPLY!

To find out more about NAPA, please visit www.napaparts.com.au or follow us on socials.

GPC Asia Pacific
Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.