Business Development Manager

As a Strategic Account Manager with TGE Freight, you will be responsible for leading key strategic accounts for our Intermodal & Specialised business (Rail). Your primary goal will be to maximise TGE Freight`s profile, increase share of wallet, and strengthen customer loyalty to optimise retention and expansion.

You will develop, expand, and solidify long-term relationships with customers, ensuring key business retention and growth across the customer footprint and the TGE Rail Freight network. This role requires active collaboration and solution development to deliver exceptional value and outcomes for our government clients.

What You'll Do

• Understand customer strategies, future vision, and needs to position TGE Freight solutions for growth and satisfaction

• Engage with TGE Executives and customer Boards on strategic updates and commercial decision-making

• Negotiate contracts, annual rate reviews, and terms with executive clients, both nationally and globally

• Identify cross-sell and upsell opportunities to grow customer accounts

• Lead internal and external stakeholders through complex negotiations, onboarding, and solution development

• Collaborate with Commercial Solutions, Pricing, Operations, and other teams to deliver innovative customer solutions

• Proactively manage contract health, renewals, and financial outcomes

• Prepare detailed portfolio plans with operational and financial reporting for management review

• Regularly engage with customers to oversee satisfaction, volumes, and continuous improvement

• Lead customer presentations and planning sessions using advanced sales tools and templates

• Maintain accurate CRM records and sales forecasts, progressing opportunities within target timeframes

• Embed sales methodology and best practices across systems and reports

What You'll Bring

You are a commercially savvy professional with exceptional communication skills, able to influence at the executive level. You bring strong experience managing complex, high-value accounts, with desired government experience and a keen understanding of government environments. Your ability to drive revenue growth, uncover opportunities, and deliver exceptional client outcomes positions you as a trusted partner to government customers and a key contributor to internal success.

Qualifications & Experience

• Degree-qualified in Business, Logistics, Sales, or Marketing (preferred)

• Minimum 5 years in face-to-face sales or account management

• Experience working with large enterprise clients (highly regarded)

• Advanced proficiency with CRM systems and sales tools

• Membership in a relevant professional association (desirable)