Collections Officer

Collections Officer | Non-Grocery | Docklands, Vic + hybrid

The Role

This is a commercially focused opportunity for an experienced Collections professional to protect cash flow across Bega Group's high‑value, high‑volume Non‑Grocery portfolio. As a Collections Officer, you will take full ownership of end‑to‑end collections for assigned accounts, applying strong credit discipline to recover debt and control risk. Experience working with ERP systems is important, with SAP experience highly regarded.

Operating in a fast‑moving environment, you will manage complex, high‑value accounts, reduce overdue balances, resolve invoice issues, and keep AR within agreed ageing targets. Your work will directly impact working capital performance, data accuracy, and business efficiency.

Beyond day‑to‑day collections, you will work with Sales, Customer Service and Finance to execute effective collection strategies, mitigate issues early, and contribute to process and system improvements.

Responsibilities

• Manage end‑to‑end collections for assigned Non‑Grocery customer accounts
  
• Maintain accounts receivable ageing within agreed targets, minimising overdue balances
  
• Perform detailed account reconciliations and resolve invoice and payment discrepancies
  
• Allocate and clear receipts accurately, including management of unallocated cash
  
• Apply sound credit judgment to manage complex and high‑value customer portfolios

About you

• Must have experience in Credit & Collections in a high‑volume environment, with strong reconciliation skills and close attention to detail
  
• Confident using ERP systems (SAP highly regarded) and must have advanced Excel skills for analysis and reporting
  
• Excellent time management skills, with the ability to prioritise competing workloads
  
• Professional and confident communicator who builds strong, collaborative stakeholder relationships
  
• Naturally curious with a strong desire to continuously improve processes and outcomes
  

Bega Group Story

Bega Group is home to many trusted and iconic food and beverage brands. Whether it's VEGEMITE on toast, a Big M on the go, or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day.

Our growth story of becoming a successful ASX 200-listed company with an annual turnover in excess of $3 billion and over 3,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At Bega Group, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive.

Come and be a part of our success story as we continue to build The Great Australian Food Company through creating Great Food for a Better Future!

Life at Bega Group

Company culture and our values are very important to us. From flexible working arrangements and regular social catch-ups, we're committed to fostering a supportive and agile work environment for our team.

• Join a dedicated, forward-thinking and innovative culture
  
• Grow with us, through opportunities for career development and progression
  
• Contribute by giving back to your community through charities we partner with
  
• Access to mental and physical health programs through our wellbeing portal and programs
  
• Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance

Applications

At Bega Group, diversity and inclusion is a business priority; we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities, and identities to apply to work at the Bega Group.

We will accept applications from all people with the right to live and work in Australia.