Traffic Net Network Support Officer

Job reference: 853801
Location: Norwood
Temporary appointment up to 12 months, with potential for extension
ASO4 - $82,212 to $86,180 pa + superannuation

The Department for Infrastructure and Transport plays a vital role connecting people and places in South Australia by managing roads, marine and public transport networks across the State, and builds and maintains the State-owned infrastructure that enables the delivery of essential and important government services to our community.

The Opportunity
The position supports the effective operation of the Traffic Management Centre and ITS by delivering network technical support, systems administration and fault resolution services. It contributes across key ITS pillars, including asset management, cyber security, change management, incident reporting, and monitoring of network performance and server capacity to ensure reliable and secure transport system operations.

About you
You demonstrate strong customer service capability, supported by sound knowledge of relevant government programs, policies and legislation. You possess well-developed communication skills, enabling effective engagement, negotiation and problem resolution. You can work with limited direction and have experience delivering complex functions, with proven expertise across systems, services and regulatory environments relevant to the role.

Educational Qualifications / Licences

• A current driver's licence.

• A tertiary qualification in any or all data (CCNA, Cyber Security, Computer science) related discipline would be highly regarded but is not essential. 

Special Conditions

• A National Police Check (NPC) is required prior to employment with the Department for Infrastructure and Transport and is required to be renewed every three years.

• A Working with Children Check (WWCC) is required prior to employment with the Department for Infrastructure and Transport, which must be renewed every five years before expiry.

• Work outside of normal hours will be required as the role requires being on call for response to emergencies for two (2) week durations in a rostered rotation with other employees, spread at equal intervals. While on call the appointee must be immediately contactable 24 hours / day, fit to drive and be available to respond to emergency notifications and / or report to the Traffic Management Centre on receipt of a call or page.

• Some out of hours and weekend work, along with some intra/interstate travel requiring overnight stays, may be required.

Enquiries
Byron Moult-Smith
Team Leader Traffic Net
Telephone: (08) 7133 3***
Email: ***************@sa.gov.au       

Application Instructions
Applications can be submitted online by clicking the 'Apply' button.

Applicants are required to submit a curriculum vitae and a cover letter of no more than two pages addressing the selection criteria in the role statement

Our Commitment
The Department for Infrastructure and Transport is an Equal Opportunity Employer and is committed to building a diverse and inclusive culture across the department, planning for and promoting diversity and culturally safe workplace. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTQIA+, people with disabilities and other diversity groups. The Department recognises the benefits that such an approach brings for our staff and customers in delivering the future of South Australia.

As a WE'RE EQUAL organisation we are committed to treating everyone equally, proudly promoting our department, and all its spaces as safe places for everybody.

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Applications close: 19/08/2026 9:00 PM