Dispensary/DAA Technician

Here at TerryWhite Chemmart, we are Dedicated to Care.

Located in the vibrant Cairns Central Shopping Centre, TerryWhite Chemmart Cairns Central is a busy and well-established community pharmacy serving both local residents and visitors to Far North Queensland. Conveniently positioned in one of the region's premier retail destinations, our pharmacy provides a wide range of healthcare services and professional support to a diverse customer base.

As part of Australia's leading retail pharmacy network, we are committed to delivering accessible, high-quality healthcare and exceptional customer service. Our team prides itself on creating a welcoming environment where patients receive personalised advice, trusted healthcare solutions, and genuine care.

At TerryWhite Chemmart Cairns Central, you'll join a supportive and collaborative team that values professional development, innovation, and excellence in patient care. This is a fantastic opportunity for pharmacy professionals looking to build their career in a dynamic retail and healthcare environment while making a meaningful impact on the health and wellbeing of the local community.

• Part-time opportunity offering up to 19 hours per week, with the potential to transition to a full-time role in the future.

• Play a key role in the efficient dispensing of medications and pharmacy operations

• Knowledge of and experience with DAA Webster packing is desired for this role

• Collaborate closely with pharmacists to enhance customer health outcomes and experiences
• Enjoy a supportive team culture focused on professional development and continuous improvement

What to Expect in Your Role:

As a Dispensary Technician, you will be an integral part of our pharmacy team, responsible for the accurate dispensing of medications and supporting various administrative tasks. Your role will involve close collaboration with pharmacists to ensure effective prescription preparation, stock management, and superior customer service. Your attention to detail and organisational skills will be key in maintaining TerryWhite Chemmart's standards.

• Deliver outstanding customer service by greeting and assisting customers promptly.
• Accurately prepare and dispense prescriptions under pharmacist supervision.
• Confident with DAA Webster packing processes and procedures
• Experience with Minfos
• Manage inventory, including stock monitoring and ordering as needed.
• Maintain compliance with pharmacy policies, procedures, and relevant legislation.
• Communicate effectively with customers regarding prescription processing and wait times.
• Assist in promoting pharmacy services, including care clinic services and rewards programs.

About You:

• Previous experience as a Dispensary Technician and managing DAA Webster packing processes
• Strong attention to detail, with a solid understanding of pharmacy processes and associated
• Demonstrated ability to manage multiple responsibilities and collaborate effectively across various roles
• Customer-focused approach, with a genuine passion for delivering exceptional patient care
• Positive, proactive, and resourceful mindset
• Excellent communication skills, with a strong focus on customer service
• Experience in inventory management and a good understanding of pharmacy operations
• Proficiency in computer systems used for prescription processing and inventory management

• Certification is not essential, with ongoing support available for professional development

Why You Should Apply:

• Enjoy generous in-store discounts
• Support your holistic wellbeing with free Employee Assistance Program (EAP), wellness workshops, and resources
• Unlock personal and career growth opportunities within a supportive pharmacy network
• Connect and expand your professional network while gaining valuable experience
• Benefit from above-award pay, performance incentives, bonuses, and paid leave as part of a permanent role
• Find purpose beyond the workplace, make a meaningful impact in your local community

About us:

TerryWhite Chemmart is one of Australia’s leading pharmacy networks, with more than 600 community pharmacies, playing a vital role in frontline healthcare. We support our teams to deliver trusted health advice, professional services and personalised care that helps Australians better manage their health every day.

We proudly foster a safe, inclusive and supportive workplace and encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTQI+ community, and people with disabilities. If you require assistance with your application or accessing the supporting information, please feel welcome to reach out to: *******@twcmhealth.com.au

If you’re creative, enjoy working with people, and love all things beauty, we’d love to hear from you.

Ready to join our team? Apply today!

Applicants must have the right to live and work in Australia.

Successful applicants will be contacted by phone or email.

If you are ready to contribute to a dynamic pharmacy team and make a difference in the lives of our customers, we encourage you to apply today!