Specialist, Technology Operational Risk

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible. 

In this role, you’ll join a technology products and services division that creates market differentiation through deployment of resilient, innovative technology at scale. You will support stakeholders to navigate their way through the IAG Group Risk Management Framework easily and efficiently and seek to continually improve the management and governance of risk, control and assurance processes.

This is a permanent full time opportunity based in Gadigal Country (Sydney),  Meanjin (Brisbane) or Naarm (Melbourne).

What You'll Do 

• Deliver first line risk support to teams across Technology & Operations in accordance with Group Risk Management Frameworks. This will include:
  • Risk profiling and assessments.
  • Supporting the management of risk issues and events, with a focus on sustainable control improvements.
  • Supporting the management and governance of third parties.
  • Supporting cross-divisional reporting and improving oversight of critical systems.
  • Supporting regulatory engagements and supervisory activities.
• Engage with Executive-level stakeholders on technology risk management matters.
• Provide expert guidance on control design and effectiveness, drawing on industry best practices and internal standards.
• Support the identification, assessment, and automation of controls, leveraging AI—to strengthen risk management practices across the division.
• Empower technology teams to independently apply the Group Risk Management Framework through intuitive tooling and resources.
• Leverage internal and external data sources to deliver forward-looking technology risk insights.
• Act as a risk SME on transformation, technology change initiatives, outsourcing, remediation, and continuous improvement activities to identify and support management of operational risk.
• Collaborate with Technology & Operations teams, Risk Advisors, and control owners to embed risk awareness and accountability across the organisation while actively supporting the implementation of the Technology & Operations Risk Culture Plan.
• Provide mentoring and skill uplift to junior members of the team.
• Contribute to a workplace of safety and wellbeing for our people

What You'll Bring 

Skills and capabilities

• You have a solid foundation, minimum five years, in technology and/or technology risk, applying strong analytical thinking, critical judgement, and risk assessment skills to complex environments and evolving risk landscapes.
• You are adaptable and curious, continuously developing your knowledge and skills to interpret regulatory requirements, respond to emerging risks, and effectively prioritise changing business needs.
• You demonstrate strong communication and report-writing skills, translating complex information, data, and risk insights into clear, concise, and actionable outcomes.
• You build trust and credibility with stakeholders at all levels, facilitating effective discussions, providing constructive challenge, and influencing outcomes through confident and purposeful communication.
• You understand the importance of delivering value to internal and external customers, balancing customer outcomes with sound risk management and commercial awareness.
• You take ownership of your responsibilities, applying attention to detail, sound judgement, and effective planning and prioritisation to deliver high-quality outcomes.
• You bring passion and drive to your role, demonstrating resilience, adaptability, and the ability to maintain momentum and deliver outcomes under pressure.
• You foster a culture of collaboration, constructive challenge, problem solving, and knowledge sharing, contributing positively to team success and organisational outcomes.

Qualifications

• Tertiary qualification/s in Technology, Commerce, Audit or related fields. 
• Industry or specialist qualifications within technology and/or risk management fields. 

What We Offer 

• Boosted superannuation with 13% as standard. 

• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you). 

• Work from home and many more flexibility options with myFlex. 

• Up to 50% off personal insurance, including home and motor insurance. 

• Partner discounts on private health insurance, tech & appliances, and many more. 

• Industry-leading 20 weeks paid parental leave. 

• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities. 

*employment type eligibility criteria apply 

Applications close: Sunday 16 August 2026 11:59PM AEDT 

Adjustments and Support 

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to ***********@iag.com.au for a confidential conversation.

More About Us  

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.