Medical Secretary / Receptionist

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Medical Receptionist / Administrator

General Surgeons
Location: Sunshine Coast, QLD
Hours: 3 full days per week, regular days PPT

About Us

Due to growth, we’re looking for a Medical Receptionist / Administrator to join our friendly team.

About the Role

This role is the first point of contact for our patients and supports the smooth running of the clinic.

Key duties include:

• Greeting patients and managing check-in/check-out

• Answering phones and responding to enquiries

• Booking, confirming and rescheduling appointments

• Theatre bookings

• Processing payments, Medicare and health fund claims

• Updating patient details and managing electronic records

• Assisting with recalls, reminders and patient follow-up

• General administrative support for clinicians

• Providing additional cover for holiday and sick leave when required

About You

You’ll be a warm, organised and reliable team player who enjoys working in a busy medical environment.

We’re looking for:

• Previous experience as a medical receptionist or administrator

• Strong computer skills and ability to pick up new systems

• Excellent communication and customer service skills

• High attention to detail and accuracy with data entry

• Ability to maintain confidentiality and handle sensitive information

• A calm, caring and non-judgemental approach to patients

Desirable:

• Experience with Genie or similar Medical Software Package

• Knowledge of Medicare billing and referrals

• Experience in theatre bookings

What We Offer

• 3 days per week with scope for extra shifts to cover leave

• Supportive, close-knit team

• Car Parking