Communications & Media Officer

At Reef Catchments, the work you do has a lasting impact on the places, communities and industries that make the Mackay Whitsunday Isaac region unique.

Reef Catchments is the natural resource management (NRM) organisation for the Mackay Whitsunday Isaac region. We work with landholders, Traditional Owners, industry, community groups, researchers and government to improve the region's land, water and biodiversity.

Our projects deliver practical, on-ground outcomes. Whether it's improving water quality flowing to the Great Barrier Reef, restoring wetlands and habitats, supporting sustainable agriculture, or helping local communities care for the environment, we're focused on projects that make a real difference across our region.

We're a team of people who enjoy working together to solve problems, build partnerships and deliver results. We value different perspectives and experiences because they help us make better decisions and achieve improved outcomes for the region.

If you're looking for a role where you can see the difference your work makes, you'll find it at Reef Catchments.

About the Role

The Communications and Media Officer contributes to effective communication for natural resource management (NRM) projects and broader organisational goals. The role plans, coordinates and delivers high quality communications across corporate, project, media, website, social media and event channels.

The position requires exceptional organisational skills, strong attention to detail and the ability to manage multiple projects, competing deadlines and stakeholder priorities while maintaining accuracy and professionalism. The role works collaboratively with project teams, stakeholders and media and supports consistent, timely and engaging communication of Reef Catchments activities and achievements.

Key Responsibilities

• Coordinate corporate and project communications across multiple channels.
• Create, proofread and distribute communications materials aligned with Reef Catchments' brand and project requirements.
• Maintain website content, social media schedules, e-news and other digital communications.
• Prepare media materials, support media enquiries and promote Reef Catchments' projects and achievements.
• Create basic graphic content, support photography and assist with communications for events and promotional activities.
• Maintain communication schedules, records, content libraries and media assets.

Capabilities, knowledge and skills

• Exceptional written and verbal communication skills.
• Strong organisational and time-management skills to manage multiple projects and deadlines.
• High attention to detail and commitment to accurate, high-quality work.
• Ability to work independently and contribute effectively to a collaborative team.
• Strong problem-solving skills and a proactive approach to improvement.
• Ability to build positive relationships with stakeholders, media and project teams.
• Strong proofreading, fact checking and application of organisational brand standards.
• Digital and creative capability across websites, social media, e-news, graphic design and photography.

Selection Criteria

Applicants will be able to demonstrate their ability to meet the following criteria:

Essential

• Demonstrated experience creating, coordinating and delivering communications materials across multiple channels and managing competing priorities and deadlines.
• Experience using WordPress CMS and managing website content, social media schedules, e-news platforms and digital content.
• Experience using Adobe Creative Suite, particularly Illustrator, InDesign and Photoshop, to produce or modify basic communication products.
• Demonstrated experience working collaboratively with project teams, stakeholders and media, with capacity to work periodically on weekends and outside ordinary business hours.

Desirable

• Experience using HubSpot for social media content management and audience engagement.
• Experience preparing media materials, supporting media inquiries and monitoring media results.
• Photography skills, including capturing and processing images for communications use.
• Experience supporting events, promotional activities, site traffic analysis or communications in a natural resource management or project-based environment.

Benefits Include

• Five weeks annual leave.
• Flexible working arrangements.
• Up to $2,000 per year toward professional development.
• Work locally in the Mackay, Whitsundays region.
• Be part of a growing and continuously improving business.
• Additional paid day off at Christmas.
• Career development and progression opportunities.
• Team building and wellbeing initiatives.
• Retention incentives at 3 years, 5 years and 7 years of continuous service.
• Opportunity to contribute to meaningful environmental and community outcomes.