Assistant Store Manager

Make a difference through better movement. Join a team where thoughtful service, shared success and genuine care for people shape the way we work.

For more than 10 years, Sole Mechanics has helped people move better through carefully selected footwear, expert guidance and genuinely caring customer service. We are a purpose-led business built around health, wellbeing, sustainability and community, with trusted relationships across our customers and professional referral network.

This is a genuine management opportunity for someone who enjoys making a difference, working collaboratively and helping others grow. Working alongside the Store Manager, you will help create an environment where the team feels supported, understands what success looks like and takes pride in achieving shared customer and store goals.

You will lead from the floor, build confidence through encouragement and constructive feedback, and give people the clarity and trust to take ownership of their contribution. The role combines people development, outstanding customer service and practical store leadership.

• Support the Store Manager in leading, coaching and developing the team

• Turn store goals and performance measures into clear, achievable daily priorities

• Encourage strong performance through regular communication, feedback and recognition

• Lead by example in delivering thoughtful, high-quality customer experiences

• Support daily operations, including opening and closing, cash handling, stock and store presentation

• Help maintain an organised, safe and welcoming environment where agreed standards are consistently followed

• Experience leading, coaching or developing people in retail or another customer-focused environment

• A natural ability to encourage others and adapt your approach to different personalities

• Confidence using sales targets and performance measures to create focus and track progress

• Strong communication, sound judgement and a genuine desire to help others succeed

• The ability to build rapport with customers of different ages and backgrounds

• Reliability, organisation and availability to work one weekend day each week and public holidays as required

• Retail leadership and store-operations experience will be highly regarded, but attitude, values and the ability to bring out the best in others are equally important

• A meaningful role with an established and respected business

• Extensive training and ongoing development

• A supportive team environment where progress and achievement are recognised

• Staff discounts for you and your immediate family

• A roster that includes one weekend day and two consecutive days off each week

• The opportunity to work with loyal customers and a strong local practitioner community

If you enjoy helping people, working collaboratively and creating the conditions for a team to succeed, we would love to hear from you.

When applying, tell us about a time you helped someone build confidence or improve their performance.