Personal Care Assistant

Company Description Doutta Galla Aged Services is a proactive aged care provider offering retirement living, respite, short-stay, and permanent residential care across eight residences in Melbourne’s West and regional Victoria. The organisation is committed to person-centred care, recognising each resident’s unique life journey, achievements, and background. Teams focus on providing heartfelt, home-like care that is warm, inviting, and grounded in respect and dignity. Doutta Galla’s vision is to ensure better access to responsive, high-quality aged care services, and its mission is to provide affordable, inclusive care options that welcome people from diverse communities. As a community of skilled aged care professionals, Doutta Galla strives to stay ahead in an evolving sector so residents remain at the centre of every decision.Role Description This part-time Personal Care Assistant role is an on-site position located in the Greater Melbourne Area. The Personal Care Assistant will support residents with daily living activities, including personal care, hygiene, mobility assistance, and mealtime support in a respectful and dignified manner. The role involves monitoring residents’ wellbeing, reporting any changes to nursing or supervisory staff, and following individual care plans. The Personal Care Assistant will help maintain a safe, clean, and comfortable environment, contribute to social and lifestyle activities, and promote resident independence wherever possible. The position requires effective collaboration with colleagues, clear communication with residents and families, and adherence to organisational policies, clinical guidelines, and regulatory standards.Qualifications Demonstrated competence in PCA duties and personal care services, including assistance with hygiene, mobility, and daily living tasks.Strong interpersonal skills and communication abilities to build respectful, supportive relationships with residents, families, and colleagues.Understanding of person-centred care principles and commitment to maintaining dignity, privacy, and choice for older people.Relevant qualification such as Certificate III in Individual Support (Aging) or equivalent, and eligibility to work in aged care in Australia.Ability to work effectively in a team, follow care plans and instructions, and respond calmly and safely in challenging situations.Basic computer literacy for documentation and care reporting; experience in residential aged care or similar setting is highly regarded.Willingness to participate in ongoing training, uphold infection prevention and safety standards, and align with Doutta Galla’s values of inclusiveness and high-quality care.