Business Support Officer - Amenity Protection

Employment Status: Permanent, Full Time
Days & Hours of Work: Monday to Friday totalling 38 hours per week
Competitive Salary – Band 4: $74,980.49 p.a + 12% superannuation
Location: Corporate Centre in Sandringham, with the flexibility to work from home

About Us:

We are a passionate organisation, connected in our shared goal to be ‘sector leading’ in all that we do for the community and each other. Home to over 100,000 residents, Bayside City Council's enduring purpose is building extraordinary places, thriving communities, and better futures.

Bayside Council is an equal-opportunity employer committed to providing an accessible and safe working environment that embraces and values child safety, diversity, and inclusion. Our organisational strategy is made up of three priorities and we consider these in everything we do:

• Respect each other
• Seek better ways
• Work Together
• Take ownership

We want everyone to be as proud of what we are achieving – and excited about our future – as we are, and we are committed to working together to achieve this.

About the Role:

We are seeking a motivated and skilled Business Support Officer to join our Amenity Protection Team.  Reporting to the Team Leader Business Support Amenity Protection, you will be responsible for:

• Deliver exceptional customer service in a timely, professional, and customer-focused manner
• Provide business support and administrative assistance to teams across the Amenity Protection Department
• Process permits, registrations, and renewals accurately and in accordance with relevant legislation, policies, and procedures
• Assist in driving continuous improvement initiatives to enhance operational efficiency and improve outcomes for both internal and external customers

Key Selection Criteria:

To be successful in this role, you will bring the following skills and competencies:

• Proven administrative experience
• Proven ability to learn and utilise technology-based systems
• Sound understanding of general office procedures and practices
• Proven ability to operate in a fast-paced regulatory environment
• Proficiency in standard procedures and practices
• Previous experience with Council’s IT software – Authority, would be well-regarded

Mandatory pre-employment requirements:

• Be willing to undergo and complete a satisfactory criminal history check
• Provide or obtain an employment-based Working with Children check 

What we can offer you in return: 

• A work life/balance through flexible and hybrid working arrangements
• Generous leave provisions, including accrued time off, parental leave, three days of wellbeing leave per year, cultural and ceremonial leave, gender affirmation leave, plus the ability to purchase up to four weeks additional leave per year
• Dedicated Staff Wellbeing programs, events and gym membership discounts
• Learning and development opportunities so our people can grow and thrive
• A Parkland surrounded office that is only short 500m stroll to the beach
• Free onsite staff parking plus hybrid vehicles that employees can book for work related travel

If you are ready to be part of our incredible organisation, and you think this role is the right fit for you, then we look forward to finding out more about you and what you would bring to this role.

How to apply:

1. To discover more about the role and responsibilities review the Position Description
2. Provide a cover letter addressed to Stella Iakovis responding to the Key Selection Criteria and what has motivated you to apply for this role
3. Click Apply to submit your application
4. If you require reasonable adjustment at any point throughout the recruitment process, then please do let us know by contacting the listed Hiring Manager

Applications close: Sunday 23 August, 11:55pm

Please note - Shortlisting will commence prior to the closing date, so we encourage you to submit your application as soon as possible.

If you would like to learn more about this opportunity or have any questions, please contact Stella Iakovis, Team Leader Business Support Amenity Protection on 03 9599 4*** or via email ********@bayside.vic.gov.au

Bayside City Council prides itself on its values of Respect Each Other, Own It, Work Together and Find Better Ways.

Bayside City Council proudly acknowledges the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land, and we pay our respects to their Elders, past, present and emerging as well as all Aboriginal or Torres Strait Islander community members with us today.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment. We actively encourage applicants with Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQA+ people and people from culturally diverse backgrounds to apply for this opportunity.