Accounts Receivable Lead

Drive Performance. Influence Change. Make an Impact.

At Alliance Australia, we're looking for an experienced Accounts Receivable Lead who thrives on solving problems, building relationships, and driving meaningful financial outcomes.

This is not your typical collections role. We're seeking a subject matter expert who can take ownership of a complex accounts receivable portfolio, influence stakeholders across the business, and identify opportunities to improve performance, processes, and cash flow outcomes.

You'll be the go-to person for debtor management and collections expertise, partnering closely with Branch Managers, operational leaders, customers, and finance teams to drive a culture of accountability and timely payment.

If you're someone who enjoys engaging with people, navigating challenging conversations, and finding solutions that work for both the customer and the business, we'd love to hear from you.

About the Role

Reporting to the National Accounts Manager, you'll play a critical role in maximising cash flow and reducing aged debt across multiple business units.

You will take ownership of debtor recovery strategies, provide specialist advice on accounts receivable matters, and influence positive behavioural and process changes that improve collection outcomes across the organisation.

Success in this role requires a proactive and confident communicator who can build strong relationships, challenge constructively when needed, and drive results through collaboration rather than confrontation.

Key Responsibilities

Accounts Receivable & Collections Leadership

• Manage a portfolio of debtor accounts and drive collection outcomes aligned with business targets.

• Develop and implement effective collection strategies to reduce aged debt and debtor days outstanding.

• Investigate barriers to payment and work with stakeholders to identify sustainable solutions.

• Escalate complex matters appropriately while maintaining positive customer relationships.

• Provide subject matter expertise and guidance on best-practice accounts receivable and collections processes.

Drive Continuous Improvement

• Identify trends, risks, and root causes impacting collections performance.

• Influence operational teams to improve invoicing accuracy, dispute resolution, and collection outcomes.

• Recommend and implement process improvements that enhance efficiency and cash flow.

Stakeholder Engagement

• Build trusted relationships with Branch Managers, operational leaders, customers, and finance teams.

• Lead productive conversations around overdue debt and payment solutions.

• Navigate difficult discussions professionally, confidently, and with a solutions-focused mindset.

• Partner with stakeholders to balance customer experience with commercial outcomes.

What You'll Bring

Essential Experience

• Significant experience and demonstrated understanding in Accounts Receivable, Collections, or Credit Control.

• Demonstrated success managing complex and aged debtor portfolios.

Personal Attributes

• Outgoing, engaging, and confident communication style.

• Ability to build credibility and strong working relationships at all levels.

• Comfortable having difficult conversations while maintaining professionalism and respect.

• Naturally solutions-focused with strong commercial acumen.

• Resilient, proactive, and motivated by achieving results.

• High attention to detail and strong accountability.

Why Join Us?

At Alliance Australia, you'll have the opportunity to make a genuine impact on the performance of our accounts receivable function. You'll work with supportive leaders and stakeholders, contribute to process improvement initiatives, and help drive stronger financial outcomes across a growing organisation.

If you're an Accounts Receivable professional who combines technical expertise with exceptional stakeholder engagement skills and isn't afraid to challenge the status quo, we'd love to hear from you.

Apply now and help shape the future performance of our Accounts Receivable function.