Accounts Administration Manager

Accounts Administration Officer

Casual, Part-Time or Full-Time Opportunities Available

📍 Location: Hybrid (Work from Home and Office-Based)

Help Make a Difference Behind the Scenes

At Bright Access, we believe every person deserves the opportunity to live with independence, dignity, and choice.

We are seeking a highly organised and detail-oriented Accounts Administration Officer to join our growing team. If you enjoy working with numbers, improving systems, building strong stakeholder relationships, and supporting high-quality service delivery, we'd love to hear from you.

Why Join Bright Access?

Bright Access is a registered NDIS provider delivering person-centred support services that promote independence, inclusion, and quality of life. Our work is guided by the NDIS Practice Standards and our BRIGHT Values: Balance, Reliability, Integrity, Growth & Innovation, Happiness, and Teamwork.

When You Join Bright Access, You'll Enjoy

A supportive leadership team committed to your successOngoing training and development through our internal Bright Access Training HubGenuine opportunities for career progressionFlexible hybrid working arrangementsA positive and inclusive workplace cultureA strong focus on employee wellbeing and work-life balanceNovated leasing opportunitiesDiscounts and cashback offers through leading retailersAccess to a confidential Employee Assistance Program (EAP)

About The Role

As an Accounts Administration Officer, you will provide high-level administrative, financial, and operational support to ensure the smooth running of organisational processes. You will play a key role in supporting participant onboarding, funding management, invoicing, payroll, compliance, and financial reporting while maintaining accurate records and delivering exceptional customer service.

Your Responsibilities May Include

Participant Onboarding and Funding

Facilitating the onboarding of new participants, including account setup and completion of required documentationInterpreting NDIS plans and maintaining participant funding recordsMonitoring participant budgets and funding utilisationLiaising with participants, stakeholders, and internal teams regarding NDIS funding and supportsResponding to enquiries relating to participant accounts and funding arrangements

Financial Administration

Preparing and monitoring budgets for supported accommodation servicesProcessing and reconciling invoices, payments, and financial transactionsTracking participant funding utilisation and preparing financial reportsMonitoring organisational cash flow and financial performanceSupporting accurate financial record keeping and reporting

Invoicing, Claiming and Reconciliation

Preparing and lodging NDIS claims through PRODAProcessing participant invoices and financial transactionsMonitoring outstanding accounts and following up discrepanciesReconciling accounts payable, accounts receivable, and bank statementsSupporting teams to meet invoicing deadlines

Payroll Administration

Managing timesheet collation and payroll processingSupporting employees and managers to meet payroll deadlinesMaintaining accurate payroll recordsEnsuring payroll processes comply with relevant legislation and Award requirements

Communication and Stakeholder Liaison

Providing clear and accurate information regarding accounts, funding, and invoicingSupporting collaboration between finance, operations, rostering, and service delivery teamsBuilding positive relationships with participants, staff, and external stakeholdersDelivering a high standard of customer service

Systems, Reporting and Continuous Improvement

Utilise accounting, payroll, and Microsoft Office systems effectively, including Xero, Employment Hero, and Budgetly where applicable.Maintaining accurate records and reporting systemsProducing financial reports and operational dataUsing accounting, payroll, and Microsoft Office systems effectivelySupporting organisational compliance and audit requirements

About You

We are looking for people who demonstrate:

High attention to detail and a commitment to accuracyStrong analytical and problem-solving skillsExcellent organisational and time management abilitiesStrong written and verbal communication skillsThe ability to build trust and rapport with diverse stakeholdersMinimum two years' experience in a finance, billing, accounts, or payroll role within the NDIS or disability sector.Certificate IV or higher in Business Administration, Finance, or Accounting, or equivalent experience within the NDIS sector.Alignment with the BRIGHT Values of Balance, Reliability, Integrity, Growth & Innovation, Happiness, and Teamwork.

Essential Requirements

Sound understanding of payroll processes and current SCHADS Award requirements.Certificate IV or higher in Business Administration, Finance, Accounting, or a related field (or equivalent experience)Proficiency with accounting, payroll, and expense management systemsAdvanced Microsoft Excel skills and strong Microsoft Office capabilitySound understanding of payroll and timesheet processesStrong organisational, analytical, and problem-solving skillsNational Police CheckCurrent Australian Driver LicenceValid and unrestricted Australian work rightsAbility to work remotely and attend office locations as requiredAccess to a reliable internet connection and computer

Desirable Qualifications And Experience

Experience in a finance, billing, or accounts role within the NDIS or disability sectorKnowledge of NDIS funding, pricing arrangements, and claiming requirementsExperience using Xero, Employment Hero, and BudgetlyProficiency in NDIS claiming through the myplace provider portal (PRODA) and understanding of NDIS legislation and funding arrangements.Experience processing payroll under the SCHADS AwardFamiliarity with NDIS claiming through the myplace provider portal (PRODA)Understanding of GST and BAS processingKnowledge of NDIS legislation and funding arrangements

Apply Today

If you're looking for a rewarding role where you can use your financial and administrative expertise to support meaningful outcomes for people with disability, we encourage you to apply.

Join Bright Access and become part of a team committed to empowering people with disability to live with independence, choice, and dignity while supporting the systems that make great service possible.

Job Type: Casual, Part-Time or Full-Time

Work Location: Hybrid (Work from Home and In Person)