Portfolio Resource & Capacity Manager

Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience which inspires and enhances our customers’ leisure time drives our culture of innovation and opportunity. 

About the Role

Due to our continued growth and an exciting period of transformation, we are seeking a Portfolio Resource & Capacity Manager to play a critical role in enabling the successful delivery of our transformation portfolio within our Digital & Technology division.

Reporting to the Head of Portfolio Management, this highly visible role sits at the heart of portfolio delivery, ensuring the right people, capabilities, and support services are in place to bring our strategic priorities to life. You'll provide forward-looking insights on resource supply and demand, capacity constraints, and deployment decisions, helping leaders make informed decisions and maximise delivery outcomes across a diverse portfolio of initiatives.

In addition to leading portfolio-wide resource and capacity planning, you'll lead and coach a small team responsible for Project Central support services, portfolio tools support, and governance administration, driving operational excellence and ensuring teams have the support they need to succeed. You'll also champion continuous improvement, identifying opportunities to enhance processes, strengthen governance, and optimise the way we plan and deliver transformational change.

Your key responsibilities will include, but not be limited to:

• Developing and maintaining a portfolio-wide view of resource demand, supply, capacity risks and constraints across programs and projects.
• Coordinating portfolio operational processes such as timesheet compliance, cost recovery support, purchase order creation and release, and related controls.
• Providing trusted advice to portfolio leaders and delivery teams on resource availability, bottlenecks, governance readiness and operational improvements.

This role is based at our Brisbane Support Office in Strathpine, operating in a hybrid work environment.

About you

We are seeking a proactive and highly organised professional with experience in portfolio management, PMO, program operations, or resource and capacity management functions supporting Digital and Technology portfolios. You bring a proven ability to support delivery outcomes, drive operational excellence, and work collaboratively across complex environments.

In addition, you bring:

• Experience leading or coordinating operational support services for project or program teams.
• Experience leading, coaching, or coordinating team members and managing service delivery performance.
• Strong analytical and planning skills, with the ability to translate data into practical recommendations.
• Excellent stakeholder management, communication, and organisational skills, with the ability to work effectively across leaders, delivery teams, and support functions.

Desirable but not essential:

• Relevant certification in project management, PMO, portfolio management, or change delivery (e.g. PRINCE2, PMP, or similar).

WHY JOIN US? 

• You’ll get to join for an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams, and will get to work alongside a diverse team across Super Retail Group that is representative of the communities we work in. 
• Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder. 
• We are committed to your professional development and will support on-going opportunities for both learning and progression. 
• You will get access to generous discounts across all Super Retail Group brands, as well as access to our Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel and Accommodation and more. 

Our Culture of Inclusion

Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience. 

How to apply

Interested candidates for this role should apply by following the links and sending your resume.