Retail Operations Coordinator

Retail Operations Coordinator

Helly Hansen ANZ – Brookvale, Sydney NSW
Full Time | $70K + Bonus

Love retail but ready to step off the shop floor and into a Head Office role?

This could be the perfect next step.

Helly Hansen is a premium outdoor brand known globally for technical apparel used by ski professionals, sailors and outdoor enthusiasts. From our Brookvale Head Office, we support stores, eCommerce and wholesale operations across Australia, New Zealand and South Africa.

We’re looking for an organised, proactive and hands-on Retail Operations Coordinator to help support our growing retail network.

This role would suit someone coming from:

• Store Management
• Assistant Store Management
• Retail Operations
• VM or Stock Control roles

Who is ready to grow their career in a Head Office environment while staying connected to retail stores and teams.

What You’ll Be Doing

You’ll work closely with our Head of Retail to support the day-to-day operations of our stores, including:

• Supporting stock management and stocktakes
• Helping stores resolve inventory and delivery issues
• Preparing weekly sales and KPI reports
• Coordinating store communications and operational updates
• Assisting with store maintenance and supplier follow-up
• Supporting store systems and basic tech troubleshooting
• Helping drive consistency across store operations and processes
• Conducting store visits and operational checks

No two days are the same — this is a fast-paced, hands-on role where you’ll work across all areas of retail operations.

About You

You might already be working in retail and looking for your next career move into Head Office.

We’re looking for someone who is:

• Highly organised and detail focused
• Confident communicating with store teams
• Good with systems and problem solving
• Proactive and willing to jump in where needed
• A team player with a positive attitude
• Passionate about retail and customer experience

Experience with inventory, reporting or retail operations is highly regarded, but attitude and willingness to learn are just as important.

A passion for snow, water sports or the outdoors is a bonus.

Why Join Helly Hansen?

• Work with a global premium outdoor brand
• Great team culture based in Brookvale
• Staff discounts across our brands
• Birthday leave
• Career growth opportunities
• A chance to move from stores into a Head Office retail career

Apply Now

If this sounds like the right next step for you, we’d love to hear from you.

Please note only shortlisted candidates will be contacted.

Pay: $70,000.00 per year

Benefits:

• Employee discount
• Referral program

Work Location: In person