Sales & Administration Coordinator

About the role

The Administration Assistant provides day-to-day administrative support across the business and helps ensure the office and trade counter operate efficiently. This is an all-rounder position suited to someone who is organised, reliable and comfortable handling a variety of tasks. The role is primarily administration based, with some customer service, trade counter sales and basic bookkeeping responsibilities.

Key responsibilities

• General day-to-day office administration

• Data entry and maintaining accurate business records

• Preparing and processing documents, correspondence and paperwork

• Managing emails and responding to general enquiries

• Filing and maintaining electronic and physical records

• Assisting with ordering office supplies and other business requirements

• Supporting management and other team members with administrative tasks

• Maintaining accurate customer and supplier information

• Answering incoming telephone calls and directing enquiries appropriately

• Greeting and assisting customers at the trade counter

About you

• Strong organisational and administrative skills

• Good written and verbal communication skills

• A friendly and professional manner when dealing with customers and suppliers

• Confidence answering telephone calls and assisting customers

• Good computer skills, including Microsoft Office and email

• Good attention to detail and accuracy

• Basic understanding of bookkeeping or accounts administration

• Ability to prioritise tasks and manage several responsibilities at once

• Ability to work independently as well as part of a small team

• A practical, flexible approach and willingness to assist wherever required