Office Administration Coordinator

Are you an organised, proactive and people-focused administrator looking for a varied role where no two days are quite the same?

The Australian Hotels Association NSW is looking for an Office Administration Coordinator to join our team and become a key part of the day-to-day running of our office, while also supporting our Membership and Marketing teams.

We’re looking for an organised, proactive and people-focused person who takes ownership, enjoys helping others and takes pride in providing excellent service. You’ll be the friendly and professional first point of contact for our members, suppliers and stakeholders, while confidently managing day-to-day administration, taking initiative, following tasks through to completion and looking for ways to make things more efficient.

About the role

This is a genuinely varied position. You’ll be responsible for keeping the office running smoothly while providing administrative support across the organisation.

Your responsibilities will include:

• Managing incoming calls, enquiries, correspondence, visitors and shared inboxes

• Providing day-to-day administrative support, including diary management for the Deputy CEO, meetings, travel, accommodation and office coordination

• Assisting with invoices, expenses, records and routine financial administration

• Supporting office meetings, events and functions, including set-up and coordination

• Managing membership enquiries, records, communications and follow-up

• Supporting Marketing with newsletters, campaigns, social media, and promotional activities

• Coordinating suppliers, registrations, invitations and other stakeholder requirements

• Maintaining accurate Salesforce and business records, while identifying opportunities to improve processes and office efficiencies.

About you

We’re looking for someone who is organised, reliable and proactive, with a great attitude and a genuine willingness to help.

• Previous experience in administration, coordination, customer service, membership or a similar role

• Legal dictation experience

• Excellent organisation, time management and attention to detail

• Strong written and verbal communication skills

• Confidence using Microsoft 365 and the ability to learn new systems, including CRM and marketing platforms

• A professional, approachable and team-focused attitude, with the ability to manage competing priorities independently and with discretion

• Experience with Salesforce, Philips SpeechLive, MailChimp or social media platforms would be advantageous, but training can be provided.

Why join us?

Join a dynamic industry association where you’ll play an important role across administration, membership and marketing, while developing your skills and making a real difference. If you’re an organised all-rounder with excellent attention to detail, legal dictation experience and a willingness to get involved, we’d love to hear from you.

Apply now with your resume and a brief cover letter outlining why you’re suited to the role.