Information Services Team Leader

YOUR OPPORTUNITY

As the Information Services Team Leader, you will be assuming responsibility for service delivery and the management of information and records, including ensuring compliance with statutory obligations and that service requests are consistently completed within appropriate timeframes by exercising confidentiality, discretion, sensitivity and judgement. You will also troubleshoot Information Management issues and systems with effective problem-solving and analytical skills.

STATUS: Permanent, Full-time

HOURS of WORK: 72.5 hours per fortnight | 9-day fortnight, or as negotiated with successful candidate

PAY LEVEL: $3,407.67 - $3,846.49 per fortnight (Level 4 - 5)

Plus 12% Superannuation and 17.5% Annual Leave Loading in accordance with Council’s Enterprise Agreement and the relevant Award.

Pay rate dependant on relevant skills, capability, qualifications and experience.

EMPLOYMENT BASE: Warwick, Queensland

HOW TO APPLY: Access the information package at: www.sdrc.qld.gov.au, or call 1300 MY SDRC (13•• ••• 372)

You must supply ALL information requested on the Vacancy Coversheet in your application.

If you have any additional enquiries in relation to the requirements of this position, please contact:

Steve Brown, Information, Communication & Technology Coordinator on ph. 13•• ••• 372.

APPLICATIONS CLOSE: 09:00AM – Tuesday, 1st September 2026

WHAT YOU WILL NEED

For full details of this position, please ensure you download the Position Description.

To be considered for this role, you will need:

- Legal right to live and work in Australia

POSITION REQUIREMENTS

• You will be required to travel to locations across and outside of the SDRC Region to complete duties, including to work flexible hours outside the scope of usual business hours (early mornings/evenings).

MANDATORY LICENCES & QUALIFICATIONS

• A Class C (car) licence or greater is required in this role.

• Please see the Position Description for required qualifications and experience.

- Knowledge of Right to Information and Information Privacy Request administration obligations and responsibilities.

- Effective problem-solving and analytical skills, including the ability to effectively troubleshoot Information Management issues and systems.

Benefits of the position include:

• Discounted corporate health insurance plans

• Free skin checks, flu vacs & wellness medicals, including discounted gym memberships

• Health & wellbeing initiatives exclusive to Council employees

• Generous leave provisions, including Special Family Leave & Cultural Leave

• Employee Assistance Program for all staff and their families (24/7)

About Southern Downs

Southern Downs is a great place to live, work, play and stay. With a growing multicultural community of 27,040 residents, the picturesque region covers 7,122km and offers you the work-life balance you have been searching for in a well-connected regional centre. The major towns of Warwick and Stanthorpe offer vibrant commercial hubs with ample retail, medical, banking and educational services.