Inside Sales Representative – Mayfield West, 2304, NSW

Inside Sales Consultant (Technical Focus)

About the Role

We’re looking for an Internal Sales Consultant to manage sales enquiries, quoting and order processing from the office — a technically-minded problem solver who’s comfortable working through specs, drawings and product data to get the right answer, every time.

This is not a showroom-facing or retail sales role. You won’t be selling face-to-face to walk-in customers. You’ll be the person builders, architects, trade customers and our own sales team rely on to turn a set of requirements into an accurate, technically sound quote — and to chase down the right answer when the information in front of you doesn’t immediately add up.

What You’ll Do

• Process sales and quote enquiries from builders, architects, trade customers and internal stakeholders
• Interpret technical drawings, specifications and product data to build accurate, deliverable quotes
• Problem-solve discrepancies or gaps in the information provided — cross-referencing specs, plans and product data to work out the correct answer rather than guessing
• Prepare and follow up written quotations, converting enquiries into confirmed orders
• Enter and manage orders accurately in Aura’s systems (including Compass), keeping data clean and traceable
• Liaise with production scheduling and operations to confirm lead times, stock and manufacturability of what’s being quoted
• Maintain clear, organised records across multiple live quotes and orders at once
• Build genuine technical product knowledge across Aura’s aluminium window and door range so you can answer detailed questions without needing to escalate every time
• Support the wider sales team with technical and administrative backup as required

About You

• Technically minded — you enjoy working through detail, specs and data rather than finding it tedious
• Strong problem-solving ability: comfortable deducing the right answer from an incomplete or messy set of information
• Highly organised, with the ability to manage multiple quotes/orders simultaneously without losing accuracy
• Comfortable with numbers, measurements and technical specifications (trade, drafting, engineering, manufacturing or construction background highly regarded, but not essential if the aptitude is there)
• Confident written and verbal communicator — you’ll be liaising with builders, architects and trade customers regularly, mostly by phone and email
• Systems-savvy and comfortable learning internal software and quoting tools
• A team player who works closely with production, estimating and operations, not in a silo

Why Join Aura

• Join a Newcastle-based, award-winning manufacturer with a genuinely premium product
• Become a real technical expert in architectural windows and doors — not generic order-processing
• Office-based role with a clear, structured workflow — no walk-in retail pressure
• Work closely with an experienced, supportive team (40+ years combined industry experience)
• Real career progression — into estimating, technical sales, or operations as Aura grows
• Ongoing product and technical training, not a one-week induction and you’re on your own

If you’re someone who likes to solve the puzzle — reading between the lines of a spec sheet, chasing down the missing detail, and getting the quote exactly right — we’d love to hear from you.

Apply now

with your resume and a short note on what “problem-solving with information” looks like in your current or most recent role.