Medical Receptionist/Ophthalmic Assessor

An exciting opportunity exists for a Medical Receptionist/Ophthalmic Assessor at South Street Eye Clinic, an established specialist ophthalmic practice with busy clinics in Leeming and Mt Lawley. Our Fellowship-trained ophthalmologists provide comprehensive diagnosis and treatment for a wide range of eye conditions, supported by the latest imaging and surgical technology.

Why Join Us

• Permanent part-time (Tue/Thu/Fri) or casual options available

• Professional training provided into either Ophthalmic Assessment, or Medical Reception

• Flexible start/finish times within approx. 7:30am-5:30pm

• Free onsite parking

• Busy, varied role combining reception, admin and clinical support

• Work in modern, welcoming rooms with a close-knit, supportive team

Requirements

• Reception experience (medical reception highly regarded, but high-turnover customer service/retail also valued), and/or

• Experience in ophthalmology/optometry/optical dispensing or as an ophthalmic assessor

Experience in medical reception and/or ophthalmic assessing is required. Full training is provided in either Ophthalmic Assessments or Medical Reception, depending on your background.

• Ability and willingness to learn technical ophthalmic assessing skills with significant 1:1 patient contact

• Patient, empathetic and articulate communication style, confident with elderly or anxious patients

• Strong attention to detail, resilience and work ethic (this is a fast-paced, high-demand clinic environment)

• Experience with Genie and/or Eclipse software (highly regarded)

Responsibilities

• Deliver high-quality reception and patient service, maintaining strict confidentiality and a professional presentation

• Open/close the practice, manage waiting areas, and contribute to daily cleanliness

• Handle bookings, patient flow, enquiries and clinic coordination across busy sessions

• Manage a high-volume front desk, delivering calm, professional service to a predominantly elderly patient base

• Maintain accurate patient records and demographics; scan and file clinical documentation

• Process Medicare claims (bulk bill and private), raise invoices, take payments, receipt fees, and complete daily banking/reconciliation

• Manage incoming/outgoing mail and support general office administration

• Undertake ophthalmic assessor duties as rostered (patient assessments, record completion, equipment care/sterilisation) and complete in-house training

How to Apply

We can’t wait to hear from you! Apply now via SEEK with your CV and cover letter outlining your suitability for the role.

If you have any questions, or would like further information, feel free to reach out on 6558 5862.