Digital Fundraising Coordinator

• Work in a high performing, values-driven organisation
• Competitive salary with salary packaging benefits
• Hybrid work arrangement with office located in Sydney CBD

 ABOUT US

Our passionate team empowers refugees to find safety and protection when they need it most.

Australia for UNHCR (A4U) and Aotearoa New Zealand for UNHCR (NZ4U) are UNHCR’s national partners in Australia and New Zealand, raising funds and awareness to assist people forced to flee conflict, disaster or persecution. With more than 120 million people now forcibly displaced worldwide, this work has never been more vital.

At Australia for UNHCR and Aotearoa New Zealand for UNHCR, we harness the generosity of Australians and New Zealanders to help UNHCR deliver life-saving aid during humanitarian emergencies. This aid includes shelter, clean water, medicine, emergency cash assistance and counselling. We also support long-term education, healthcare and employment programs to help refugees rebuild their lives and create more secure futures. As part of the UN network, we make a difference for millions of people every year.

WHO WE ARE LOOKING FOR

Our people are collaborative and inclusive team players, committed to finding new ways to increase support for refugees.

We are looking for:

• A highly motivated, organised and detail-oriented Digital Fundraising Coordinator to join our high performing Fundraising team, and support the delivery of our digital acquisition program.
• An approachable and flexible team player, with strong communication skills who can effectively collaborate with internal and external teams to ensure campaigns are insight-led, donor-centric and delivered to a high standard.

YOU’LL MAKE AN IMPACT BY

• Coordinating the delivery of digital fundraising campaigns to meet donor and revenue targets, including emergency activations.
• Developing and testing fundraising propositions for paid acquisition campaigns, drawing on audience insights, UNHCR emergency priorities and channel performance.
• Coordinating campaign inputs for the performance agency overseeing the execution of paid media campaigns, including briefs, assets and optimisation recommendations.
• Creating, coordinating and adapting campaign assets for paid digital channels, including briefing creative agencies, collaborating with internal teams and developing simple assets directly where appropriate.
• Closely monitoring campaign performance and making practical optimisation recommendations to strengthen fundraising results.
• Identifying new opportunities for income generating digital activities, and optimising existing propositions, products and initiatives.
• Reviewing campaign, donor and journey data to identify behaviours, friction points and opportunities to improve conversion, donor experience and campaign performance.

WE WOULD LIKE YOU TO HAVE

• Relevant professional experience in fundraising, digital marketing, marketing, ecommerce, or a related field.
• Demonstrated experience supporting or implementing fundraising campaigns.
• Demonstrated experience working towards measurable targets, such as income, donor/customer acquisition or conversion targets.
• Experience developing, coordinating or adapting campaign creative, propositions, content or digital assets for specific audiences and channels.
• Proven ability to interpret digital performance data and use insights to recommend campaign improvements.
• Strong organisational skills with the ability to manage competing deadlines, stakeholders and suppliers.
• Demonstrated attention to detail and commitment to quality assurance across digital campaign execution and administration.
• Experience working with media agencies executing paid digital marketing and advertising campaigns would be desirable.

WHAT YOU’LL GET IN RETURN

Working at Australia for UNHCR means that you get to make a difference for refugees every day. Our people give their best, work with compassion, and feel valued and supported. We have an inclusive and supportive culture built on a shared purpose.

How do we know this? Our employees tell us! Our 2026 employee engagement survey revealed that:

• 93% of employees are proud to work at Australia for UNHCR
• 93% of employees feel trusted and valued by their Manager
• 93% of employees feel people of all cultures and backgrounds are respected and valued

We also offer:

• A competitive salary commensurate with the NFP sector
• Access to $15,900 salary packaging
• Additional leave entitlements with five weeks of annual leave
• A flexible and hybrid work environment
• A focus on wellbeing, including weekly fruit box, access to a holistic Employee Assistance Program with offerings on mental health, nutrition, parenting, financial support and much more
• A focus on learning and development at individual, team and organisational levels

We are a workplace that embraces diversity, inclusion and equal opportunity. We recognise the value of a diverse workforce and the creation of inclusive workforce cultures. We welcome applications from people with diverse experiences and cultural backgrounds, including migrants and former refugees.

Apply

If you are eager to use your experience to make a difference for refugees every day, please submit the following via the "Apply Now" button:

• your resume
• your one-page cover letter, outlining your skills and motivations

For further information on this position, or to request any reasonable adjustments that will ensure you can fully participate in our recruitment process at all stages, please reach out to our HR team: hr@unrefugees.org.au using the subject line: Digital Fundraising Coordinator enquiry via EthicalJobs.

At Australia for UNHCR we are committed to ensuring a safe environment and culture for everyone, including children and vulnerable adults. Therefore, if successful, you will be required to comply with the Australia for UNHCR Safeguarding People Policy and sign the Australia for UNHCR Safeguarding Code of Conduct.

Closing Date

Please apply ASAP as applications will be reviewed as they are received.

A position description is attached.