Business Analyst

UNSW College is a leading provider of university pathway programs and career-focused qualifications, equipping students from around the world with the knowledge, skills and confidence to thrive at university and in an evolving world of work. We are committed to delivering high-quality education, fostering an inclusive learning environment, and supporting students throughout their academic journey.  

About the Role  

We are seeking a curious and enthusiastic Business Analyst to join our Project Services team. This role offers the opportunity to focus on process improvement, to help us deliver efficiently, consistently, and to be future-ready. 

Your day to day will consist of:    

• Identify process gaps, issues, and opportunities for continuous improvement. 

• Facilitate workshops to map current (“as is”) and future (“to be”) processes. 

• Work closely with stakeholders to develop practical interim processes that support business continuity during periods of change. 

• Recommend, implement, and monitor process improvements to deliver business value. 

• Engage stakeholders to conduct gap analysis, define success factors, and understand impacts. 

• Elicit, analyse, and document clear functional and non-functional business requirements. 

• Collaborate with academic and professional teams to achieve organisational objectives.  

• For further details on role responsibilities and skills & experience required, please refer to the position description at the top of this career page.  

What makes you perfect for the role?  

To be successful in this role, you will demonstrate:    

• Relevant tertiary qualification or equivalent workplace experience.  

• You're naturally curious and enjoy understanding how things work and how they can be improved. 

• You're organised, analytical, and able to balance attention to detail with a focus on outcomes. 

• Minimum of 5 years demonstrated experience in business requirements analysis and business process analysis using appropriate frameworks.  

• Demonstrated experience in applying lean / continuous improvement skills.  

• Excellent written and oral communication skills. 

• Demonstrated lateral thinker - proven analytical and problem-solving skills. 

• Proven facilitation skills (leading workshops with diverse groups including vendor, technical personnel and end users). 

• The ability to work independently as well as collaboratively within a team.  

• A commitment to diversity, inclusion, and providing an outstanding student experience.  

The good stuff…  

At UNSW College, you'll become part of a collaborative and supportive community dedicated to helping students achieve their goals. We offer:  

• Enhanced Parental leave   

• Access to Fitness Passport, and UNSW Fitness & Aquatic Centre, colleague discounts  

• UNSW Training  

• Novated leasing (pay your car lease out of your salary through a combination of pre-tax and post-tax salary deductions)  

• Christmas leave (3 additional days during the University shutdown/Christmas period)  

How to Apply  

To apply, please submit your resume and a cover letter addressing your suitability for the role via the above link.  

UNSW College values diversity and encourages applications from people of all backgrounds, experiences, and identities. We are committed to providing an inclusive and equitable workplace where everyone can thrive.  

Please note that we may be reviewing applications on a rolling basis