Trainee Service Advisor - Automotive

Join Our Team at Whitsunday Autos as a Trainee Service Advisor!

Bowen location | OTE $80,000++

Are you passionate about providing exceptional customer service and building lasting relationships? 

Do you thrive in a dynamic, fast-paced environment? 

Whitsunday Autos Bowen is seeking a Trainee Service Advisor to join our team and deliver outstanding service to our valued customers.

About the Role

As a Trainee Service Advisor, you will:

·        Be the primary point of contact for customers, ensuring a seamless and positive service experience.

·        Coordinate bookings, repair orders, and service delivery with precision and efficiency.

·        Promote and upsell additional services while ensuring customer satisfaction and retention.

·        Collaborate with the Service Manager and team to foster a professional and supportive workplace culture.

What We’re Looking For

·        A customer-focused mindset with strong communication and negotiation skills.

·        The ability to prioritise tasks effectively in a high-pressure environment.

·        Technical knowledge of automotive servicing is highly regarded.

·        Proficiency in computer systems, particularly Titan software.

What We Offer

·        A competitive salary package under the Vehicle Repair, Service and Retail Award 2020.

·        Opportunities for professional development, including manufacturer and internal training.

·        A supportive team environment with a strong focus on workplace safety and employee well-being.

·        Career progression opportunities within a growing dealership.

Why Whitsunday Autos?

·        We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.

·        Be part of a dealership that values its team members and fosters a culture of growth and collaboration.

Key Responsibilities

·        Greet customers warmly and assist them with booking and repair needs.

·        Liaise with technicians to ensure timely and quality service delivery.

·        Provide detailed explanations of service work and recommend additional options as needed.

·        Monitor and maintain accurate records, ensuring all repair orders are signed and agreed to by customers.

·        Uphold workplace health and safety standards at all times.

Join Us

If you’re ready to bring your expertise and dedication to Whitsunday Auto Group we’d love to hear from you! Apply today and become part of a team that values excellence, innovation, and teamwork.

How to Apply
Submit your resume and cover letter by clicking APPLY NOW, or contact our Service Manager, Simon Care via ••••@whitsundayautogroup.com.au for further information.