Mental Health Support Worker

• Support clients with mental ill health to positively work towards their wellbeing goals and independent living
• Permanent, Part-time | up to 30 hours per week
• 24/7 Rotating Roster including sleepover shifts | Mooroopna Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental distress and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

 Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

 About the Service

The Housing with Support residential service is a long-term integrated social housing program for people living with severe and enduring psychosocial disability. The Haven residences are staffed 7 days a week and designed like a ‘home away from home’ funded through client’s NDIS packages with practice guided by Mind’s Model of Recovery Oriented Practice, Haven service model and Dual Disability framework. The service works collaboratively with clients providing personalised 1:1 support, personal care, shared supports and group activities based on strengths and goals identified in an individual’s recovery plan to build daily living skills, strengthen relationships with families and carers, enhance social connections and community networks, and grow confidence and capacity to live safely in the community.

 About the role

We are a seeking compassionate, resilient Mental Health Support Workers to work on a 24/7 rotating roster within the Haven property, in Mooroopna. You will play an integral role providing positive person-centred, recovery-oriented supports to clients to achieve their wellbeing goals, develop capacity and life skills, strengthen social connections, enhance support networks and grow confidence to live independently. This position requires travel requirement to use a privately owned vehicle for work purposes.

Key responsibilities

• Deliver high quality services and facilitate positive educational and social experiences.
• Support clients to return to their community, live independently and enjoy a meaningful life through a staged approach to recovery.
• Work as part of a multidisciplinary team offering specialised psychosocial support.
• Plan and deliver group programs that aid clients to build their skills and focus on recovery.
• Collaborate with a range of services and the community to ensure a co-ordinated, integrated response to client’s recovery goals.
• Provide personal care - assist clients with personal care tasks where required.

What you’ll bring

• Tertiary qualifications (minimum Certificate III) in Mental Health, Peer Work, Psychology, Social Work, Occupational Therapy or other health-related field.
• Unrestricted Australian driver’s license, and ability to utilise personal vehicle and to transport residents if required.
• Expertise in working with people with mental health issues, complex needs and interacting with families and carers.
• Ability to provide information and mentoring to build capability, establish social relationships, create community networks, facilitating group activities and access to relevant services.
• Current First Aid and CPR certifications and ability to perform these duties as required as part of the role.

Benefits

• Salary packaging up to $15,900 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.).
• Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading, and Monthly Accumulated Day off (Full time employees).
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Professional development through regular supervision sessions.

Interested?

To apply online visit Mind Careers - Reference number 500272. Online applications must be submitted by Monday 31 August 2026. Please contact the person below for more information.

 PD Mental Health Support Worker (Housing with Support) 20260311.pdf

Tarsha Lee – Service Manager

Tarsha.lee@mindaustralia.org.au

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au

 The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check and NDIS Workers Screening Check.