Receptionist

The Role

This opportunity sits at the heart of a lively and collaborative workplace, supporting teams across our insurance building, restoration and repair operations. As the first point of contact for clients, customers, visitors and team members, you will help create a welcoming first impression while ensuring the office runs smoothly throughout the day.

Combining reception, office coordination and practical administration, the position offers variety and regular interaction with stakeholders across the business. You will manage calls, meeting spaces, travel, supplies and general office activities, helping to keep the workplace organised and the wider team supported.

This opportunity would suit someone who is naturally warm, organised and proactive, enjoys helping others and takes pride in creating a professional and welcoming environment.

What You’ll Be Responsible For

Reception & Visitor Experience

• Welcome visitors, clients and candidates and create a warm and professional first impression.

• Answer, screen and direct incoming calls and enquiries to the appropriate person or team.

• Coordinate visitor arrivals, appointments and meeting room bookings.

Office & Facilities Coordination

• Keep reception, kitchens, meeting rooms and common areas organised and professionally presented.

• Monitor office, kitchen and stationery supplies and arrange restocking when required.

• Receive, sort and distribute incoming mail, deliveries and packages to the relevant teams.

Administration & Business Support

• Arrange travel and accommodation for supervisors and managers when required.

• Support company events, team activities and general office coordination.

• Provide practical administrative support as priorities arise and handle information with care and confidentiality.

The Company

Positioned as one of Australia’s leading insurance builders, Johns Lyng Group delivers high-quality construction and restoration services nationwide. Our reputation is built on quality, reliability, and exceptional customer outcomes, supported by a high-performance culture. We believe our brand is our people, and our people are our culture. Together, we provide innovative solutions in partnership with communities to enhance their collective resilience.

What’s on Offer

• A competitive salary package aligned with your experience

• Access to structured systems, clear processes, and strong operational support

• Access to a comprehensive Employee Assistance Program (EAP)

• Genuine opportunities for career progression within a growing national organisation

• Access to exclusive employee benefits, including health, finance and superannuation offers, and a range of retail discounts through our partner network

Could This Be You?

We are looking for someone who brings warmth, energy and professionalism to every interaction. You will be organised, dependable and comfortable managing changing priorities while remaining approachable and ready to help. To be successful, you will bring:

• Previous experience in reception, front-of-house, customer service, office support or a similar role.

• A warm and confident communication style, with a professional approach when engaging with people at all levels.

• Strong organisation, accuracy and attention to detail, with the ability to manage several priorities at once.

• Confidence using Microsoft Office Suite and the ability to learn new systems and technology.

• Sound judgement and discretion when handling confidential information.

Have a question? Contact Ella Catlow from our Talent Acquisition team via email ***********@johnslyng.com.au

Johns Lyng Group is an equal opportunity employer and takes pride in our inclusive and diverse work environment. As a culturally aware business, we strongly encourage applications from Aboriginal and/or Torres Strait Islander people and people of all backgrounds, ages, and abilities. We value the unique perspectives that a diverse team brings to our projects and community.

Please note: The successful candidate must have the right to work in Australia, be prepared to undergo a pre-employment medical examination and criminal background check where required.