Receptionist

We are seeking a friendly, organised and proactive Receptionist to join our team at our Smithfield site.

As the first point of contact for visitors, customers and staff, you will play an important role in creating a professional and welcoming experience, while providing essential administrative and office coordination support across the business.

At Fluidra, we are committed to creating a fun and inclusive workplace where our values guide how we work. Our goal is simple – deliver the perfect pool experience, responsibly. With operations in over 45 countries and 400 employees across Australia, we offer the stability of a global organisation with strong local growth and career opportunities.

What's in it for you?

• Join a global leader with a strong local presence

• Supportive team environment with a great culture

• Opportunities for learning, development and career progression

• Employee Assistance Program & annual flu vaccinations

• Company bonus scheme, birthday leave & social events

• Work in a varied role supporting teams across the business

About the role

You will be responsible for ensuring the Smithfield site operates smoothly, professionally and efficiently each day.

This is a varied role where no two days are necessarily the same, with opportunities to work across reception, office coordination, employee administration, travel and fleet support.

Key responsibilities

• Welcome and sign in visitors, customers and contractors, ensuring a professional first impression

• Answer and direct incoming calls and enquiries to the appropriate person or team

• Manage visitor records, badges and site access requirements

• Coordinate incoming and outgoing mail, courier deliveries and general enquiries

• Provide day-to-day administrative support including document preparation, filing and data entry

• Coordinate meeting rooms, catering, refreshments and office requirements

• Manage office supplies and liaise with facilities, cleaners and external suppliers

• Support employee onboarding and offboarding, including security passes and employee records

• Assist with domestic travel bookings including flights, accommodation and car hire

• Provide administrative support for the company fleet, including servicing, registrations, fuel cards and toll tags

About you

• Previous experience in a receptionist, administration or office coordination role

• Strong customer service and communication skills with a professional and approachable manner

• Excellent organisation and attention to detail

• Ability to manage multiple priorities and work effectively in a busy environment

• Strong initiative and a proactive approach to resolving day-to-day issues

• Ability to work independently while also being a collaborative team member

• Confidence dealing with a diverse range of people, including customers, suppliers and internal stakeholders

• Good working knowledge of Microsoft Office, Outlook and Teams

• Experience with systems such as SAP, Xero, Salesforce/CRM, Concur or similar platforms will be advantageous

Most importantly, we're looking for someone who enjoys being the person who keeps things moving, takes pride in creating a great experience for others and is willing to jump in and help wherever needed.

This is a great opportunity to join a growing, global business where you’ll be supported, valued and given the opportunity to build your career across a diverse administrative and office coordination role.