Venue Operations & Events Manager in Plant 4 Bowden Reception Center

Venue Operations & Events Manager in Plant 4 Bowden Reception Center

5-7 Third Street, Bowden, Adelaide SA 5007

Management (Hospitality & Tourism)

Full Time Salary: AUD $79,499 per annum + superannuation

About Plant 4 Bowden

Plant 4 Bowden is a unique Reception Center, hospitality and community destination in Adelaide, bringing together independent food and beverage operators, private functions, public events and community experiences within a vibrant multi-purpose venue. Located in the heart of Bowden, Plant 4 combines daily hospitality operations with a diverse range of events and customer experiences throughout the year. As our venue continues to grow, we are seeking an experienced Venue Operations & Events Manager to coordinate key venue operations, events and customer experiences across Plant 4.

About the Role

Reporting to the Venue Manager and Senior Management, the Venue Operations & Events Manager plays a key role in coordinating daily venue operations, reservations, private functions and public events. Working closely with management, front-of-house, kitchen and bar teams, event organisers, customers, vendors, suppliers and contractors, you will ensure the venue operates efficiently and that events and daily services are delivered to a high standard. This is a hands-on operational leadership role suited to an organised and adaptable hospitality professional who is confident managing multiple priorities in a fast-paced venue environment.

Key Responsibilities

Venue Operations & Reservations

● Coordinate daily reception and front-of-house operations, including customer arrivals, venue flow and seating allocations.

● Manage reservations and booking systems, including large group bookings and special seating requirements.

● Coordinate daily operational priorities and allocate tasks to front-of-house staff.

● Monitor venue readiness, customer flow and operational standards during daily service and events.

● Respond to operational issues in real time and make appropriate decisions within delegated authority.

Events & Functions

● Coordinate private functions from planning through to event delivery.

● Liaise with clients, event organisers, vendors, suppliers and internal teams to ensure event requirements are communicated and delivered accurately.

● Coordinate venue layouts, operational floor plans and event logistics.

● Work closely with kitchen, bar and service teams to coordinate food and beverage service.

● Coordinate meal service requirements, including quantities, dietary requirements and distribution according to event plans.

● Resolve operational issues throughout event delivery.

Team Leadership & Customer Experience

● Supervise and support reception and front-of-house teams during daily operations and events.

● Coordinate staffing requirements and operational duties.

● Support staff onboarding, training and performance development.

● Maintain effective communication between departments during service and events.

● Maintain high customer service standards and respond professionally to customer enquiries, feedback and complaints.

● Build positive relationships with event clients, venue guests and key stakeholders. Operational Coordination

● Monitor beverage stock levels and coordinate requirements for bar consumables, cleaning supplies, glassware and operational equipment.

● Support the coordination of stock deliveries, supplier requirements and vendor participation during public events.

● Maintain accurate booking records and event documentation.

● Support the development and maintenance of reception and event procedures.

● Assist with workplace health and safety practices and report hazards or incidents as required.

● Identify opportunities to improve operational efficiency, customer service and event delivery.

About You

The successful candidate will have:

● A minimum of one year of full-time experience.

● Previous experience in hospitality management, venue operations, event coordination or a related operational role.

● Experience coordinating customer-facing operations in a fast-paced environment.

● Strong organisational and time management skills.

● Excellent communication and interpersonal skills.

● The ability to manage multiple priorities and coordinate different teams and stakeholders.

● Strong problem-solving skills and confidence making operational decisions.

● High attention to detail and a strong commitment to customer service.

● Flexibility to work evenings, weekends and public holidays when required.

Desirable

● Experience in a multi-purpose hospitality venue or event environment.

● Experience with reservation, booking or point-of-sale systems.

● Current Responsible Service of Alcohol (RSA).

Why Join Plant 4 Bowden?

Work in one of Adelaide's most distinctive hospitality and community venues. Take on a varied role across venue operations, events and customer experience. Work alongside a diverse range of hospitality teams, vendors and event stakeholders. Join a dynamic and collaborative working environment. Contribute to the ongoing improvement and growth of Plant 4 Bowden. Apply Now If you are an experienced hospitality professional with a passion for venue operations, events and delivering exceptional customer experiences, we would love to hear from you. Please submit your resume outlining your experience and suitability for the role.