Venue Manager - Elk Espresso

Venue Manager – Elk Espresso, Broadbeach

This isn't a job for someone chasing a title.

It's for someone who gets a buzz from leading people, creating incredible hospitality and walking into a café every day that never stands still.

Elk has been part of the Gold Coast café scene since 2012. Sitting beachside in Broadbeach, you'll start your mornings watching the sun rise over the Pacific, and every winter, the whales put on a show. We're busy. Really busy. Hundreds of people through the doors every day, an incredible leadership team, and a business that's built on relationships, consistency and caring deeply about the little things.

We're also a venue that never stands still. Every season brings a new menu, fresh ideas, new produce and new opportunities to push ourselves creatively. We don't settle for "good enough"—we're always asking how we can make tomorrow even better than today.

We're looking for our next Venue Manager.

Someone who naturally lifts the people around them.

Someone who believes culture isn't something you talk about once a month—it's something you create every single shift.

You'll lead a team of incredible humans alongside experienced department leaders. Your role isn't to do everything. It's to coach, develop, support and make sure every guest walks away feeling like they've been genuinely looked after and found home.

You'll thrive here if you:

• Lead from the front.

• Stay calm when it's busy.

• Love building high-performing teams.

• Care about systems without becoming robotic.

• Sweat the small stuff because you know that's what creates exceptional hospitality.

• Years of proven experience in a similar role.

• Believe people always come before process.

We're not looking for someone to simply keep the wheels turning.

We're looking for someone who wants to make Elk even better.

Hospitality experience in a fast-paced venue is essential, along with proven leadership experience. If you've managed large teams, understand financial performance, labour, service standards and know how to get the best out of people, we'd love to talk.

What you'll find here:

• An established venue with an incredible reputation.
• A leadership team that backs each other.
• Owners who genuinely care about people and hospitality.
• Opportunity to shape culture and make a real impact.
• A business that's always looking forward, never standing still.

If you're passionate about hospitality, people, creativity and being part of a venue that continues to raise the bar, we'd love to hear from you.

Apply with your CV and a short cover letter telling us why you're the right fit.

And before you do, stalk us on Instagram @elkespresso and @sunnyboyespresso will tell you more about who we are than any job ad ever could.

— Andrew Whiting