Restaurant Manager

About the role

You'll be the driving force behind day-to-day operations — the person who sets the tone for the team, keeps service running smoothly during our busiest periods, and makes sure every guest leaves happy. This is a role for someone who genuinely loves hospitality, thrives under pressure, and takes pride in running a tight, well-loved venue.

Key responsibilities

• Leading, rostering, and motivating front-of-house staff across breakfast, lunch, and dinner services

• Overseeing daily floor operations to ensure fast, friendly, and consistent guest experiences

• Recruiting, training, and developing team members, and building a strong shift-leader bench

• Managing stock control, supplier ordering, and cost of goods for beverages and front-of-house consumables

• Handling cash reconciliation, POS management, and daily/weekly reporting

• Resolving customer feedback and complaints professionally and promptly

• Ensuring full compliance with food safety, RSA, WHS, and liquor licensing requirements

• Working closely with the kitchen team and owners to maintain quality, consistency, and venue standards

• Driving rosters and labour costs in line with budget targets

• Supporting marketing and community initiatives to build repeat custom and local reputation

About you

• 2+ years' experience as a Restaurant Manager or senior Assistant Manager in a busy, high-volume venue

• Proven leadership skills with the ability to manage, coach, and get the best out of a team

• Strong understanding of P&L, cost control, rostering, and stock management

• Current RSA (and RSF if applicable in your state)

• Excellent communication and problem-solving skills, especially during high-pressure service

• A calm, organised, and hands-on approach — happy to be on the floor, not just behind a desk

• Experience with POS systems and rostering software

• Flexibility to work the venue's operating days, including Saturdays and Sundays

• Full working rights in Australia

About us

Ca Phê Mai (Kiaora Lane, Double Bay) is a contemporary Vietnamese all-day cafe and evening wine bar in Double Bay. Specialty coffee, banh mi and pho run Tuesday to Sunday. Each evening the room shifts into dinner: small plates built for sharing and a natural wine list that leans towards low-intervention growers. We're known for our warm hospitality, buzzing atmosphere, and a menu that keeps regulars coming back.

Benefits

• Competitive salary package, negotiable based on experience

• Staff meals and generous team discounts

• A supportive, close-knit team and hands-on ownership

• Genuine opportunity to grow with the business as it expands

• A well-established venue with a loyal, growing customer base

• Staff discounts on food and beverage